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It was very good until to many changes ruined the whole concept of the beautiful store it was.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Department Manager in Sparks, NV
Former Employee - Department Manager in Sparks, NV

I worked at Ace Hardware

Pros

Neighborhood store with good customers, Good employees. Liked the work and work family. At one time it was an exceptionally beautiful store. Ace Brand is excellent.

Cons

Now looks bad. Hardware in back?? Concept ruined. Prior management had better concept.

Advice to ManagementAdvice

Should have stuck with the guy you had. Store looked so much better. Better layout. More class.
How did this turn into a furniture store? Poor choices drove away the business.

Recommends
No opinion of CEO

252 Other Employee Reviews for Ace Hardware (View Most Recent)

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  1.  

    It was a decent starting job, with enlightening experiences.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier/Stockperson in Orland Hills, IL
    Current Employee - Cashier/Stockperson in Orland Hills, IL

    I have been working at Ace Hardware

    Pros

    To get experience in a wide variety of minimum wage fields, to have a secure and relatively friendly environment, and to ensure flexible hours for a student or retiree. Good social interaction with the community. It is a very friendly, customer oriented store. From personal experience-I have always gotten the days off that I needed, and combined onerous schoolwork with a simple means of income.

    Cons

    The work is demanding, unrewarding, and underpaid. Students are abused into terrible conditions and harder work than older employees in the same position, as well as disrespected. From personal experience-I'm going to UIUC electrical engineering in the fall, and management thinks that I need to be told how to count products, and doesn't trust that I can remember how to clean the store- a list was provided daily for two years. I once cleaned out a drainage ditch or garbage for half an hour (we are next to a fast food store) and the manager came out because he didn't believe I had done the work, looked at my handiwork, and told me to pick a single leaf up; simply to avoid admitting he was wrong and I had done my job.

    Advice to ManagementAdvice

    Reward good workers. Cut out laziness. Family employees are not the only employees in need of promotion. Treat everyone as your equal, and your customers will detect the satisfaction.

    No opinion of CEO
  2.  

    Very poor managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Keller, TX
    Current Employee - Sales Associate in Keller, TX

    I have been working at Ace Hardware

    Pros

    The owners were nice. Liked helping customers

    Cons

    No training
    Poor management
    No work family balance
    Long shifts

    Advice to ManagementAdvice

    Look at your management not your employees as to your bottom line.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Ace Hardware

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