220 Employee Reviews (View Most Recent)

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Good part time low pay job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Assistant  in  Charlotte, NC
Former Employee - Sales Assistant in Charlotte, NC

I worked at Ace Hardware

Pros

I learned a whole lot about home maintenance, construction, electrical and plumbing while there. I also learned a bit about sales.

Cons

Very little opportunity for advancement in a retail location. They were very insistent about working your share of Saturdays, in some cases employees had to pay one another to be able to take off a Saturday (so the person working that day made their wages, plus whatever you agreed to pay out of your pocket).

Advice to ManagementAdvice

Consider paying a premium to those that are willing/able to work Saturdays. Its a busy day when lots of money is made, so you could afford to entice more employees to volunteer for those days.

Doesn't Recommend
No opinion of CEO

Other Reviews for Ace Hardware

  1.  

    It's been an interesting experience, both good and bad experiences.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bloomfield Township, MI
    Current Employee - Anonymous Employee in Bloomfield Township, MI

    I have been working at Ace Hardware

    Pros

    Most of the people are pleasant to work with, the discounts you get on the items are amazing and you are treated with respect and kindness.

    Cons

    It can get frustrating working with rude customers and when some associates decide to do things their way rather than listening to management.

    Advice to ManagementAdvice

    Make sure the managers and assistant managers do not abuse their power through their role because it can end up hurting the company as well as losing some of the staff.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great place work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Ace Hardware

    Pros

    Management, flexible hours, competitive pay, employee discount. Great place to get into retail and learn alot about home repair. Great company!

    Cons

    you are on your feet all day. You have to deal with cranky customers but must maintain your composure because they come to Ace for the customer service.

    Advice to ManagementAdvice

    Give employees more freedom on return policies and don't sweat the little things (customer returns, customers taking advantage of sales limit purchases).

    Recommends
    Approves of CEO
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