There are newer employer reviews for Ace Hardware

2 people found this helpful  

District manager worked with 40 plus retail stores on all aspects of running a hardware.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - District Manager  in  Detroit, MI
Current Employee - District Manager in Detroit, MI

I have been working at Ace Hardware full-time for more than 10 years

Pros

variety of job. relationships with individual hardware store owners.

Cons

Ace corporate dictorial style. Upper managements total disregard for independant owners life savings in some cases with regards to projections on new or branch stores.potential sales and profits.

Advice to ManagementAdvice

allow employees to do the right thing for retailers they serve. Don't pu investors life savings at so much risk.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

232 Other Employee Reviews for Ace Hardware (View Most Recent)

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  1.  

    This is a great place to learn about customer service!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Mokena, IL
    Current Employee - Store Manager in Mokena, IL

    I have been working at Ace Hardware full-time for more than 10 years

    Pros

    The customers are great! There is always a new project or challenge a customer has to solve. The employees are great!

    Cons

    Due to the economy, business has there has been difficult. Consequently, there has not been a salary increase in almost 6 years.

    Advice to ManagementAdvice

    Take care of your employees. They are your biggest asset not expense.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Best part was the people I worked with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Naperville, IL
    Former Employee - Cashier in Naperville, IL

    I worked at Ace Hardware part-time for more than 3 years

    Pros

    I worked at a suburban Chicago Ace for over four years. I was paid minimum wage, even after those four years. The main reason I stuck around was because of my co-workers. They're my second family and I've never felt that genuine connection between employees anywhere else I have worked. Our "regular" customers were another reason I worked there for so long. They were more like co-workers than customers - many of them knew their way around the store like the back of their hand.

    Cons

    Over my four years spent with Ace, I only made minimum wage. I was a good employee who attained a 100% on all the mystery shop evalulations I had recieved. The store manager was rude to both employees and customers, and drove sales down during the period in which she was there. It was also extremely difficult to take time off - even one day. Management required you to find someone to cover your shift in order to take that time off - but they never once allowed anyone to work overtime.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Ace Hardware

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