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Great company with good people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Actiance

Pros

Dominates its industry segment. Really smart and dedicated people.

Cons

Technical Support delivery needs more process maturity and consistency.

Recommends
Positive Outlook

58 Other Employee Reviews for Actiance (View Most Recent)

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  1. 4 people found this helpful  

    CEO failure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Belmont, CA
    Former Employee - Anonymous Employee in Belmont, CA

    I worked at Actiance full-time (more than 3 years)

    Pros

    -Quality people who work hard everyday
    -on-time paychecks
    -good work/life balance
    -fair benefits

    Cons

    -extraordinaly high turnover in multiple departments, especially Sales
    -Ego driven CEO who does not take input well and is always blaming the employees for his own failures
    -Heavy Micro Management from CEO and Execs
    -Weak executive team. (good executives leave due to CEO)
    -Constantly changing direction and goals
    -Berates employees in front of others
    -Employee morale is extremely low. Many employees are actively looking for new jobs. Once economy improves, more turnover will happen
    -Poor internal processes. CEO often refers to company as start-up even though it has been around for ~12 years.
    -CEO doesnt trust employees, and therefore many employees dont trust CEO.
    -Very low % of sales people make quota per quarter. CEO has philosophy that if you reach your quota or goal than it was set too low
    -Goals are changed if you over-perform to prevent paying them amount originally defined.
    -No transparency
    -Have not been successful outside of a single vertical market

    Advice to ManagementAdvice

    Do not believe this company has a chance for success with the existing CEO in place. Its time for the Board to evaluate his position and make change.
    While CEO is still there:
    1) Stop Micro-Managing and start Macro Managing
    2) Trust your employees and start being open about company. It is OK to tell them company performance. The rank and file dont have any idea of company performance by $ - its always a percentage.
    3) Build and KEEP a strong management team
    4) Stop blaming the sales people constantly - look internally, as YOU are failing them, not the other way around. You hire people who are successful at other companies and they fail at Actiance
    5) Empower the employee! Make them feel as if they have a voice.
    6) Find ways to promote from within. Company very rarely does even though most are well qualified.
    7) Reward quality of work not just quantity of work. Hold Executives accountable.
    8) Must lower the turnover

    Doesn't Recommend
    Negative Outlook
  2.  

    Very heavy workload compensated with good salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Actiance full-time (more than an year)

    Pros

    Good place to learn especially for freshers. Good salary.

    Cons

    Heavy workload. Not much prospect for growth. Work place related policies needs to be improved.

    Advice to ManagementAdvice

    Allow some decision making powers at India office too.

    Recommends
    Neutral Outlook
    No opinion of CEO
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