Activant Solutions (California) Employee Review

Current Employee – been working at Activant Solutions (California)

Pros – My division has a very loyal employee group from the sole proprietorship days that work very well together despite the lacking talents of the "new" corporate executive management team. We pride ourselves on maintaining the highest customer satisafaction producing an extremely loyal customer base ready and willing to provide prospect referrals. Even with the uncertainity of the next management move which most certainly includes additional RIF potential we still continuing to drive performance both in technology and support arenas.

Cons – Executive management has been unable to produce a focused, market-driven business plan based on the independent division strengths and weaknesses. Given the contraction of the current wholesale industry segment the ability of a company to work with their client base is imperative. This fact seems to be lost on those responsible for making or breaking this company. Seemingly arbitrary hirings increasing the executive salary load while reducing the "working" population with little regard as to the full impact these lost employees might actually have on the efficiency and effectiveness of the entire workgroup has made it difficult to remain.

Advice to Senior Management – Listen to your successful work teams instead of trying to force them to follow proven poor business practices. Listen to your customers -- ALL of them -- not just a selected few from specific platforms. Realize that communication is the MOST important practice in times of uncertainty. Stop working from the top down and realize that it is the employee not management that keeps a business viable. Respect the talent that you have!

No, I would not recommend this company to a friend