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1 person found this helpful

Acxiom has good core products but is missing true sales managegement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Account Executive in New York, NY
Former Employee - Account Executive in New York, NY

I worked at Acxiom

Pros

Ability to work virtually and to pace yourself
If you can find the right people you can build some of your own solutions

Cons

Poor sales management
Few metrics that are followed consistently
Little strategic vision--many different directions; marketing seems scattershot and not designed to support the sales force
Often it was difficult to get people motivated to help with "out of the box" thinking; if you were jusyt replicating then they could help, but very few creative thinkers in the delivery and product group
A bit of arrogance from the days when they were "the only game in town"

Advice to ManagementAdvice

Develop a solid bench of sales managers
Promote people who have a strategic vision that matches client nedds
Do something about the many layers of people in Conway who seem to have responsibility for one small function and do not understand where they fit in the solution
Remind people that clients are a good thing and should be cherished
Rethink the professional services component; make it a part of any contract

Doesn't Recommend
No opinion of CEO
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  1. 2 people found this helpful

    Sweet Beautiful Capitalism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer in Little Rock, AR
    Current Employee - Software Developer in Little Rock, AR

    I have been working at Acxiom

    Pros

    Telecommuting, flexible schedule, generous vacation and sick leave, headquartered in a small town, covered downtown parking deck, gym, cafeteria, nice office building.

    Cons

    Terrible morale due to small weekly layoffs across the company, mandatory pay cut across the board, forced unpaid vacation in addition to pay cut, reduced hours in addition to pay cut and forced unpaid vacation. Attrition is a real problem, but management will not acknowledge it as such. It appears then to be part of an orchestrated effort to create an environment that encourages employees to leave voluntarily, therefore freeing Acxiom from the expense of layoffs. The only thing on the minds of management is cost-cutting, a short-sighted and flawed plan. Management seems to only be concerned with acquiring their bonuses. Employees are treated with contempt and disrespect.

    Advice to ManagementAdvice

    Stop the bloodletting. You cannot run this company without the expertise of those who've brought it this far. Your policies are driving some of the best talent that we have/had away, and in some cases they are going to our competitors. You are driving wedges between employees by treating them differently when it comes to sacrifice. Sacrifice has been made by those who can afford it the least. There is no single driving vision that encourages and inspires. There is no unity. There is little if any regard whatsoever on the part of most employees beyond their paycheck for this success of this company. Most of us are simply hanging on until we can move on. Management sings one sweet tune, but it is nothing more than a ruse for Wall Street.

    Doesn't Recommend
    Disapproves of CEO
  2. Keep up the good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR

    I have been working at Acxiom

    Pros

    Acxiom is an excellent organization that treats its workers very well. Great benefits, great knowledge base, great opportunities for advancements.

    Cons

    A little slow at times, but this can give you an opportunity to re-evaluate yourself and your role within the organization.

    Advice to ManagementAdvice

    Keep working on advancing the technical leadership. Always maintain open and constant communication with your employees. Stay focused and directed.

    Recommends
    Approves of CEO
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