Pros

In my opinion, the only reason to work for Advance America is to gain work experience.

Cons

The job is very stressful, especially for those employees who actually care about their customers. The hours are long, and the compensation is meager at best. 40 hours means 40 hours, no more and no less.

Employees are poorly trained and sent out as lambs to fend for themselves amongst the wolves.

Work-life balance is also extremely poor. There is little or no support from management regarding such issues. There is very little concern for employees or customers and the issues either face on a daily basis.

Advice to Senior Management

Take the time to listen to your employees. See what issues they face on a daily basis. Help them create a balance between work and their personal lives. Care about their needs, and they will care about yours!