There are newer employer reviews for Advance America
There are newer employer reviews for Advance America

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Helpful (1)

My experience at advance america so far has been pronominal.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at Advance America full-time (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

I have always been a person who likes to assist others when there are so may other places to chose. This would be one of the best reason for me working at Advance America.

Cons

The only downer that I can find when working for Advance America would be that. Sometimes, we are unable to help some customers even after offering all that we have.

Advice to Management

The only advice that I would like to share is that I would love to suggest.Is that we should get a customer comment card box. That's available to the customer.So that we can see the progress in our customer service on a daily bases.

Advance America Response

May 20, 2014Human Resources

Thank you for your feedback. We are proud to have such a compassionate individual on our team! Although some stores have comment boxes, we would recommend advising customers to comment through our ... More

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  1. Helpful (1)

    Good clerical job with a lot of customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Kissimmee, FL
    Current Employee - Customer Service Representative in Kissimmee, FL

    I have been working at Advance America part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy to do, clean job.

    Cons

    Each day different schedules, being alone in the store is risky especially since we handle cash. Very low pay.

  2. Helpful (2)

    Great Company but some people shouldn't work there.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance America

    Pros

    great pay, great schedule time.

    Cons

    need better supervisors that do the job right and are equal. not just do whatever they want because they could get away with it.

    Advice to Management

    need to keep an eye on some of your DDO and RDO because they are to close and they back each other up when it comes down to work related incident's.

There are newer employer reviews for Advance America
There are newer employer reviews for Advance America

See Most Recent

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