666 Employee Reviews (View Most Recent)

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Watch your step

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Commercial Accounts Manager  in  Poughkeepsie, NY
Former Employee - Commercial Accounts Manager in Poughkeepsie, NY

I worked at Advance Auto Parts full-time for more than a year

Pros

This employer, unlike many others, actually has a very good employee discount program with up to 30% off many items that are regularly needed.

Cons

The leadership of each location is key, but it seems as if leadership ability, people skills, and knowlege of automotive needs take a back seat to the "Good ol' boy" (Or Gal) tradition.

Advice to ManagementAdvice

Promote from within based on actual ability to service customers and lead people.

Doesn't Recommend
Negative Outlook

Other Reviews for Advance Auto Parts

  1. 3 people found this helpful  

    Advance Auto Parts is poorly ran by senior management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Parts Pro  in  Cincinnati, OH
    Current Employee - Commercial Parts Pro in Cincinnati, OH

    I have been working at Advance Auto Parts full-time for more than 3 years

    Pros

    Coming to work everyday to help that customer who comes to Advance in need of our help.

    Cons

    Poor parts availability for commercial accounts. "Hub" stores that stock very small quantity of parts needed for accounts. Import parts that are warehoused 5 hrs away @ Master PDQ and takes 1 or 2 days to get. Commercial accounts need parts delivered that day in a timely manner, NOT 1 - 3 days. Loss sales average more than $2000 /week per store. Company wants you to second source parts when you can't get them from your own warehouse. Then complains when your gross margins are to low from second sourcing or price matching your competitors because were the highest(prices) in the industry. You stop second sourcing and you lose sales, can't win in this situation. Company wants you to call 10 accounts everyday by 10:00 am. Accounts are trying to run their own business and don't want want you calling them everyday. If they need something they will call you. Stores run on skeleton crews.

    Advice to ManagementAdvice

    Get off the backs of the employees and let them run their own stores without micro-managing everything. CDL doesn't work and give more payroll and hours so the stores can be properly staffed. Make "Hub" stores 30000 - 50000 sq ft buildings for increased inventory. If were to second source parts, turn off gross margin on those parts. Its not our fault you don't give us the tools we need. Lower the price on parts, were to high. Stop implementing processes that are destroying the company to please the investors and allow senior management to make out like fat cats, while the employees that bust their butt get nothing. We need big changes or were going down. Check out AutoZone and O'Reilly's, they are outselling us every quarter!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Please don't work for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  Springfield, VA
    Former Employee - Key Holder in Springfield, VA

    I worked at Advance Auto Parts full-time for more than a year

    Pros

    Nothing that I can think of.

    Cons

    The hours you have to fight for 40 hours. Management does not know what they are doing. People get paid barely the minimum on this economy.

    Advice to ManagementAdvice

    Wake up and fire yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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