Advance Auto Parts

www.advanceautoparts.com
There are newer employer reviews for Advance Auto Parts

4 people found this helpful  

Good some days, intolerable others

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales, MVR, Key Holder in Orlando, FL
Former Employee - Retail Sales, MVR, Key Holder in Orlando, FL

I worked at Advance Auto Parts part-time (more than 5 years)

Pros

Most of the people I worked with were friendly and somewhat knowledgeable when considering auto parts. A lot of the regular customers were very friendly and understanding as well.

Cons

If you worked with a team member that had no idea what they were doing, they were making your life more miserable because you'd have to pick up their slack.

Roughly 60% of the job is testing/installing batteries or checking OBD II codes. Company policy states we are not allowed to tell them what the OBD codes mean, but customers are never satisfied with just the code because they're expecting a free rundown of exactly what's wrong with their car. It boils down to a retail job offering free services that are heavily taken advantage of.

Advice to ManagementAdvice

A large majority of the store managers are very easy to work with. Power tripping seems to be prevalent with the aren't

Doesn't Recommend
Neutral Outlook
No opinion of CEO

793 Other Employee Reviews for Advance Auto Parts (View Most Recent)

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  1.  

    Par for the course when it comes to retail...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Parts Pro
    Current Employee - Retail Parts Pro

    I have been working at Advance Auto Parts full-time (more than 3 years)

    Pros

    Coworkers and most of the management are good people. The computer training is decent, but you'll learn best from the more senior store employees. Benefits are OK. You're encouraged to learn all aspects of the store operation which makes you a well-rounded employee. They tend to promote from within when possible.

    Cons

    Of course, it's retail, so the starting pay is low and pay raises are random (and lately, non-existent). Employee morale is quite low. Things seem to be more micro-managed now than before ( example: store managers used to make their own schedules but now must get approval from above first.). Hours have been cut-back to a point where service is starting to suffer. Even if you make great daily sales, they always find something else to complain about, like your "dollars per transactions" or "premium products sold." Oh, and 8am Sunday morning meetings are lame!

    Advice to ManagementAdvice

    Give the store manager more freedom to actually manage. Some type of sales commission might help motivate the lower-level employees. And better starting pay = better quality employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great work atmosphere, very low stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Greenville, SC
    Former Employee - Store Manager in Greenville, SC

    I worked at Advance Auto Parts full-time (more than a year)

    Pros

    Great training program. Very low stress, great quality of life.

    Cons

    Not very many women in this industry, hopefully that is changing.

    Advice to ManagementAdvice

    None that I can think of

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Advance Auto Parts

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