Advanced Call Center Technologies

  www.acttoday.com
  www.acttoday.com
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There are newer employer reviews for Advanced Call Center Technologies

 

it is a a good place to work because of salary

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  San Luis, AZ
Former Employee - Anonymous Employee in San Luis, AZ

I worked at Advanced Call Center Technologies

Pros

meeting new people is cool

Cons

over the phone service period

Advice to ManagementAdvice

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41 Other Employee Reviews for Advanced Call Center Technologies (View Most Recent)

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  1.  

    It's a great place to work if you do what your surpposed to but it can be difficult either way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate  in  Johnson City, TN
    Current Employee - Associate in Johnson City, TN

    I have been working at Advanced Call Center Technologies

    Pros

    good pay, good hours, good people, good management, great benefits, understanding people, great schedules, great management, helpful supervisors, helpful associates

    Cons

    stressful calls, can be a stressful enviroment, consist change, change doesn't get communicated, management can be too rough on employees

    Advice to ManagementAdvice

    I think that the management does what they think is right and they take care of they're employees when needed

  2.  

    My experience at ACT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Harlingen, TX
    Current Employee - Customer Service Representative in Harlingen, TX

    I have been working at Advanced Call Center Technologies

    Pros

    Its easy to get a job at ACT and once you get a handle of the "not so user-friendly" system, it is really easy.

    Cons

    The training program needs to have more hands on, before they put you on the floor.

    Advice to ManagementAdvice

    Implement a simulation training software to better train the CSR

    Recommends
    No opinion of CEO
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