Pros

Laid back atmosphere with friendly people. Always have enough time to complete your work and know deadlines in advance. Get to learn Excel programming on independent projects and how to use various systems. Learn how to organize, prioritize, and effectively use limited resources to meet client's needs. Learn how to negotiate with tough salespoeple and develop communication skills. Great training programs both online and internal company trainings with constant new systems, products, and processes to learn. Get 3 weeks of PTO plus the usual holidays. Have lots of mini team events like luncheons, birthday lunchs, appreciation days, and holiday parties year around with great food.

Cons

Methodology in using systems and processes is not unified amongst different teams and regions. Deadlines from salespeople with their requests fluctuates widely and sometimes there are very intense days where you don't have enough time to finish your tasks. Sales people are not as educated on systems and processes that underwriting uses. Some days there is nothing to do. Work type becomes extremely repetitive and boring after a while. Alot of filing involved and lots of complex systems to learn and remember. Initial learning curve is very steep and have to constantly ask mentor questions since on the job training doesn't teach you alot of things that come up in the job. Easy to get overwhelmed and confused in the many small little tasks. Pay is pretty low as initial job requirements don't require skill in any particular field. Company advancement opportunities are limited beyond current position to managing. Once you figure out the workflow there is very little variation. If looking for a business/analyst type job with creativity this is not the ideal job.

Advice to Senior Management

Senior Management varies with some managers being super strict and anal about everything, while other managers are more laxed and allow you to do things at your own pace as long as you get your work done.