There are newer employer reviews for Aetna

 

Aetna is a great place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager
Former Employee - Manager

I worked at Aetna full-time for more than 10 years

Pros

Aetna is a great place to workl! Training programs are good, good pay, good benefits which include wellness incentives, funding for education, etc.etc. They also have a significant work-at-home workforce.

Cons

Aetna overall - none. Every big company will have some managers with values that don't fit with the overall culture, however.

Advice to ManagementAdvice

Lead management in the EAP area have made some significantly bad decisions, but then, you already know that.

Recommends
Neutral Outlook
Approves of CEO

533 Other Employee Reviews for Aetna (View Most Recent)

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  1. 3 people found this helpful  

    Moving the targets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Phoenix, AZ
    Current Employee - Program Manager in Phoenix, AZ

    I have been working at Aetna full-time for more than 5 years

    Pros

    Base compensation competitive, but they are not clear on communicating targets to achieve bonus. Even when the bonus payouts are calculated, it's a secretive process with much fluctuation. Directors or managers are rushed to put in dollar amounts, but these ultimately get adjusted by the most senior leadership. For 2012 bonuses, employees were told that the decreased bonus distribution (ranged from 25% to 50% of what we were to get) was tied to Aetna stock price. Then when Aetna achieved the market stock price, employees were told that there was an "internal" number/goal and we "fell short of that." This logic not was communicated when we set individual or team targets at the beginning of the year. So, even now at the end of the first quarter employees are not clear on what it will take to earn a bonus in 2013. However, it's very clear the company found 5 billion dollars to acquire another company and the CEO and his top tier received full bonuses. This has deeply impacted morale at the company.

    Cons

    lack of consistency across product lines. Riding on the coat tails and eputation built on commercial business, and trying to carry that momentum to government sector. There is not strong leadership over government programs, and the company allowed lower level leaders construct RFP's and contracts that are going to be costly. It seems the company will do anything to expand it's government sector, but at great cost to quality. The training is nearly all virtual, and the IT support for the software, especially for clinical segment, is weak. The vision you get of Aetna for commercial products is the not the vision you see for Medicare and Medicaid product lines. Aetna seems to be trying to acquire that, but the company they have acquired (Coventry) is not that strong itself.

    Advice to ManagementAdvice

    Don't play games with employee salaries and bonuses. Be clear about how bonuses will be calculated, and let the employees hear how their bonus are calculated and by who. Step back and look at all the companies you have purchased and figure out how they are going to work together. Figure out your IT issues, and invest on getting systems and system support--including training--up to par.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    The company is going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna full-time for more than 10 years

    Pros

    At a time of economic difficulty in the U.S. it's good to be employed and Aetna is a paycheck with medical benefits.

    Cons

    Aetna used to be a great company to work for. Now, either because of health care reform/Obama Care or maybe just the changes in leadership I wouldn't recommend Aetna as a choice for employment. The attitude of what they call senior management is one of almost disdain toward those who actually do the work. The subtle “sit down shut up and do as you’re told” atmosphere is prevalent among almost all management with no one to speak for or defend the employees. They’ve cut back drastically on the workforce and now require double and triple workloads for those left. In the mean time they’re hiring and training overseas and will eventually move most of the remaining jobs to off shore locations. If you’re just entering the work force Aetna may be an option to get some experience and training but don’t look to this company as a career move. You will most certainly be disappointed.

    Advice to ManagementAdvice

    Before decisions are made at least make an attempt to know the basic requirement of the jobs affected. Six Sigma works only if you know the steps required to get something done, not by creating a non-certified level (orange belt?!) just to save money. Restore the respect and empathy that used to be Mother Aetna.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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