There are newer employer reviews for Aetna
There are newer employer reviews for Aetna

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Helpful (1)

Leadrship does not walk the talk-employees are not valued

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Aetna full-time (More than a year)

Pros

some work at home opportunities depending on the division you work in; business casual; 401 match is great

Cons

No HR support; Inadequate orientation; constant turmoil-crisis management; leadership not interested in true quality process improvement; poor employee health insurance; technical capabilities at a level lower than expected for an international company;

Advice to Management

Recognize that the line staff are the key to an organizations success- need to reverse the inverted organizational pyrimid- to many executives

Other Employee Reviews for Aetna

  1. Helpful (3)

    Moving the targets

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Phoenix, AZ
    Current Employee - Program Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Aetna full-time (More than 5 years)

    Pros

    Base compensation competitive, but they are not clear on communicating targets to achieve bonus. Even when the bonus payouts are calculated, it's a secretive process with much fluctuation. Directors or managers are rushed to put in dollar amounts, but these ultimately get adjusted by the most senior leadership. For 2012 bonuses, employees were told that the decreased bonus distribution (ranged from 25% to 50% of what we were to get) was tied to Aetna stock price. Then when Aetna achieved the market stock price, employees were told that there was an "internal" number/goal and we "fell short of that." This logic not was communicated when we set individual or team targets at the beginning of the year. So, even now at the end of the first quarter employees are not clear on what it will take to earn a bonus in 2013. However, it's very clear the company found 5 billion dollars to acquire another company and the CEO and his top tier received full bonuses. This has deeply impacted morale at the company.

    Cons

    lack of consistency across product lines. Riding on the coat tails and eputation built on commercial business, and trying to carry that momentum to government sector. There is not strong leadership over government programs, and the company allowed lower level leaders construct RFP's and contracts that are going to be costly. It seems the company will do anything to expand it's government sector, but at great cost to quality. The training is nearly all virtual, and the IT support for the software, especially for clinical segment, is weak. The vision you get of Aetna for commercial products is the not the vision you see for Medicare and Medicaid product lines. Aetna seems to be trying to acquire that, but the company they have acquired (Coventry) is not that strong itself.

    Advice to Management

    Don't play games with employee salaries and bonuses. Be clear about how bonuses will be calculated, and let the employees hear how their bonus are calculated and by who. Step back and look at all the companies you have purchased and figure out how they are going to work together. Figure out your IT issues, and invest on getting systems and system support--including training--up to par.


  2. Not bad. Much improvement possible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 3 years)

    Pros

    There are many different employment opportunities available. Work at home options are great. Great 401k match. Casual environment. The CEO implements an open-minded attitude. Workers are friendly, and teams tend to have a family-like feel to them.

    Cons

    The salaries at Aetna tend to be low, unless you are in management. Their business strategy seems to have been to offer early retirement to the experienced workers, and snag those struggling in the tough economy at a low salary. The low salaries cause a poor turnover rate, and this hurts teams that have jobs with steep learning curves. Communication between teams is poor. There are many occurrences of inefficiencies that cause resources to be poorly managed.

    Advice to Management

    Be less stingy with employees that bring great value to you.


There are newer employer reviews for Aetna
There are newer employer reviews for Aetna

See Most Recent

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