Aetna
3.2 of 5 484 reviews
www.aetna.com Hartford, CT 5000+ Employees

484 Employee Reviews (View Most Recent)

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Customer Service Rep

Anonymous Employee (Current Employee)

ProsThe interview was easy enough. Typical questions on handling complex questions and issue resolution.

ConsThe application process can take a long time between submitting the application and actual job offer.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

    1 person found this helpful  

    Frantic and Friendly

    Customer Service Representative (Current Employee)
    Plantation, FL

    I have been working at Aetna full-time for less than a year


    Pros: Overall organization has a number of things well thought out, systems used for job function are organized and easy to learn, but have a lot… Cons: A very difficult system to navigate if you are trying to find information on benefits, hr policy, or IT issues. When your personal things… Advice to Senior Management: Don't allow the organizational mood to slip with growth or changes. A more comprehensive explanation of the intra-web or more obvious organization to the… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great benefits & resources available. Strict policies, somewhat big brotherish.

    Administrative Assistant (Former Employee)
    Phoenix, AZ

    I worked at Aetna full-time for more than 3 years


    Pros: Lots of programs available to employees, great benefits, very health… Cons: Very strict policies, and quite a "clock puncher" attitude from… Advice to Senior Management: Take feedback from everyday employees regarding their supervisors and higher… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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