518 Employee Reviews (View Most Recent)

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Customer Service Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Aetna full-time

Pros

The interview was easy enough. Typical questions on handling complex questions and issue resolution.

Cons

The application process can take a long time between submitting the application and actual job offer.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Aetna

  1.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna full-time for more than 10 years

    Pros

    Work from home, flex schedule, ok benefits.

    Cons

    Not very good pay or benefits, need to increase pay scale.

    Advice to ManagementAdvice

    Need to evaluate the pay for employees

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Information technology departments run on the good ol' boy network.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distributed Support Engineer
    Current Employee - Distributed Support Engineer

    I have been working at Aetna full-time for more than 5 years

    Pros

    Salary was reasonable and benefits were acceptable. Job responsibilities were mostly as expected.

    Cons

    If you're not part of the internal good ol boy network it is hard to get promotions. Those who are, well get promoted whether capable of doing the job or not.

    Advice to ManagementAdvice

    Look at the IT management, hold them responsible for poor hiring practices, and remove those who cannot properly perform the responsibilities assigned to them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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