There are newer employer reviews for Aetna

1 person found this helpful  

Great work life balance at Aetna

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - National Account Manager  in  New York, NY
Current Employee - National Account Manager in New York, NY

I have been working at Aetna full-time for more than a year

Pros

work life balance, vacation day accrual

Cons

very large company with main HQ in Hartford

Recommends
Approves of CEO

529 Other Employee Reviews for Aetna (View Most Recent)

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  1. 3 people found this helpful  

    Employees paying price for lack of planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at Aetna full-time for more than 8 years

    Pros

    It's a job. Could be worse. Some niches look comfy. Unlike flat organizations, middle management who do nothing but go to meetings and inhibit communication between top brass and grunts are not only tolerated, but encouraged, as it makes upper management's life much easier.

    Cons

    Doing more with less has become something of a fetish. Whereas at one time a problem would be solved by throwing bodies at it, currently they just throw unpaid overtime by exempt employees at it. Spending money on computer systems upgrades is out of the question.

    Departmental management have come to the point where they thank employees for all the hard work last year, then promise them even more as the reward. You're lucky if you don't throw away vacation days at the end of the year that you can't carry over. Not having taken a vacation or even a long weekend in the past year is considered a good thing.

    Nothing much works at any level, and nothing much is fixed. More workers are thrown to work around the problem as a permanent bandaid. Aetna is in the middle of yet another attempt to fix the problems without actually changing anything, with a culture change initiative. It won't work. In spite of all the modern trappings and conversion to health insurance, this is still basically the same insurance company it was a century ago, when workers had to be seated at their desks from one bell to the next, or waited at the edge of the roped off carpeted areas for the godlike company officers to summon them into the divine presence.

    Employees are entirely at the mercy of their supervisors. HR is powerless to intercede in even the most obvious cases of mistreatment if nothing actually illegal is going on.

    Now that they've purchased Coventry, it's obvious from their history that there will be layoffs, and they will come from the Aetna side.

    Advice to ManagementAdvice

    Try to find out what's going on downstairs some time, and not by just asking the people whose salaries depend on telling you that it's all doing well.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna full-time

    Pros

    The interview was easy enough. Typical questions on handling complex questions and issue resolution.

    Cons

    The application process can take a long time between submitting the application and actual job offer.

    Recommends
    Positive Outlook
    Approves of CEO
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