There are newer employer reviews for Aetna

2 people found this helpful  

Aetna consistently provides employees with "tools" to give best in class customer service.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Case Manager  in  Richfield, OH
Current Employee - Case Manager in Richfield, OH

I have been working at Aetna full-time for more than 10 years

Pros

Excellent ongoing training of changing healthcare laws.
Excellent company benefits, wellness programs for employees
Excellent opportunities for advancement or job changes within the company
Excellent work environment
Excellent ethics

Cons

The work is highly regulated, so there is not much opportunity for being "creative" if that is what you are specifically looking for in a company.

Advice to ManagementAdvice

Employees appreciate gratitude for their hard work for their best in class service.

Recommends
Positive Outlook

533 Other Employee Reviews for Aetna (View Most Recent)

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  1. 1 person found this helpful  

    Fortune 100 company with a client centered mission that extends to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Aetna full-time for more than 3 years

    Pros

    Process Improvement is entertained
    Aware of Silos and begining to address those limitations
    Competitive compensation
    Diversity in managment
    Work from home a possibility in many positions

    Cons

    The same challenges found in any large company, the message from the top is diluted by the time it reaches the front line. Job Eliminations are handled by HR and the criteria is not available to the terminated employee-transparency has not been applied to this process.

    Advice to ManagementAdvice

    As the merger requires staff reductions, publish the severance packages for employees in good standing by salary level and time with the company. Share the re-hire time frames for those who accept a package. Allow people to fully understand that business needs will impact them, let them make informed decisions and feel that they have options. Many Aetna employees have never experienced a merger or a lay off. We should not have to fear, and our management should not be blind sided by, the current Job Elimination process.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    They took a chance on me and I appreciated it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive - Middle Market Accounts  in  Chicago, IL
    Former Employee - Account Executive - Middle Market Accounts in Chicago, IL

    I worked at Aetna full-time for more than a year

    Pros

    - Fairly good benefits
    - Healthy worklife balance, family atmosphere
    - Pay was good, but I was new college hire and I was in sales so it may not be representative

    Cons

    - Insurance plan was worse than what I sold to most clients surprisingly
    - No real growth at that time, though Affordable Care Act may change that

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Aetna

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