Aetna

www.aetna.com
There are newer employer reviews for Aetna

 

It was what it was at time that was needed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Representative in Tampa, FL
Former Employee - Customer Service Representative in Tampa, FL

I worked at Aetna

Pros

Offered Work at Home That was great

Cons

There was no set structure or oppourtunity to advance

Advice to ManagementAdvice

Keep in contact with employees

Approves of CEO

630 Other Employee Reviews for Aetna (View Most Recent)

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  1.  

    Aetna has absolutely no loyalty to employees they lay off !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Princeton, NJ
    Current Employee - Customer Service Representative in Princeton, NJ

    I have been working at Aetna

    Pros

    Good company except when laid off.

    Cons

    After ten years at Aetna in NJ , I was laid off. Working 3 areas in customer service , broker liaison, and the medicare health unit department that was eliminated due to lack of funds. I cannot find a decent job in this terrible economy as a middle aged person. I have been told they are only hiring within the organization and not externally . Therefore no jobs are available on the external posting website unless top management or the nursing fields.. This keeps me at bay from being able to post or looking like a stranger as if I never worked there in other positions or locations. There loyalty to laid off employees is HORRIBLE! This company has no fairness or sensitivity to people they lay off ! Aetna's awards and recognition for being a great employer are really not deserved due to this issue. Ask any of us!

    Advice to ManagementAdvice

    Suggest they have only 1 personal recruiter be assigned for each ex-employee in good standing to help you get back in after laying you off.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Poor Leadership Training equals Poor Leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at Aetna

    Pros

    Good salary & benefits
    Great training for operations & day-to-day needs
    Able to grow my network across the country
    Corporate directives are well communicated

    Cons

    Middle & Upper Management is not trained well -- telling staff "because I said so" is not the way to motivate employees long term.

    Advice to ManagementAdvice

    Develop a leadership program, one that's as rigorous as Six Sigma, and require ALL management to participate in the program, be tested/certified.

    Approves of CEO
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