Affiliated Computer Services

  www.acs-inc.com
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948 Employee Reviews (View Most Recent)

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1 person found this helpful  

Fairly typical for corp. IT.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Consultant  in  Lexington, KY
Current Employee - Senior Consultant in Lexington, KY

Pros

Large corp. environment, professional, safe bet.

Cons

A bit old-school, micro-managed, and all that.

No opinion of CEO

Other reviews for Affiliated Computer Services

  1. 1 person found this helpful  

    I learned a lot about business process development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    Pros

    Stability, organizationed and structured job duties and responsibilities, ability to learn by taking approved course study availablle from an internal on - line curriculum ( related to job duties ), and tuition reimbursement program.

    Cons

    strictly diven from the top down and lbenefits are a little lagging compared to other large corporations.

    Advice to ManagementAdvice

    Process improvement suggestions should be better received and reviewed that are given by hourly employees Mind mapping should be used more effectively and include all levels of employees in order to best serve customers and truly maximize the bottom line

    No opinion of CEO
  2. 1 person found this helpful  

    Opportunity to move up if your willing to make an effort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lexington, KY
    Current Employee - Anonymous Employee in Lexington, KY

    Pros

    Since turnover rate is high, its easy to move up within the company or be a top agent. The attendance policy and paid time off is really good. You start out earning 3.08 hours PTO a pay period and it builds up. You have the choice to use it or work Overtime to make up the hours. You can also get ATO if your sup approves it. You get up to 6 points before you get put on any corrective action for attendance which means you have to miss 6 unapproved days in a 30 day period, because after 30 days, your point gets deducted.
      You can pretty much choose your schedule and sup as long as you come in and do your job correctly. Everyone starts out at the bottom.
      You get an hour lunch and 2 10min breaks. You also have the opportunity to work lots of OT and get paid time and 1/2.

    Cons

    Since turnover rate is high, senior management were also agents in the past and may have some bad habits or not be properly trained or have degrees.

    Advice to ManagementAdvice

    Focus more on Quality instead of Quantity!

    No opinion of CEO
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