Affiliated Computer Services

  www.acs-inc.com
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925 Employee Reviews (View Most Recent)

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Good placebut not great pay!

Customer Service Representative (Former Employee) Raleigh, NC

ProsHealth care div of ACS is said to be better than tech div. I was at healthcare services at ACS raleigh nc and never saw any disturbances except for the fact there was police on a couple of occasions, couldnt find out the reasons though!. Also no bad mouthing against the management was accepted. this kept the place acceptable to work. generous training length. VTOs

Cons1. pay wasnt great at $9.50/hr one can hardly meet the expenses. rightly said by someone paid by friday broke by monday. also they would only pay you $9for the first three months.
2. Frequent schedule changes. the management changes the schedule per their and work force' will and not on need.
3. Fuzzy management the sups are hand picked by someone incompetent theselves

Advice to Senior Managementget rid of non working incompetent staff and increase profitability

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Bottom of the barrel

    Technical Support Representative (Former Employee) Colorado Springs, CO

    I worked at Affiliated Computer Services full-time for more than a year


    Pros: The people here were wonderful. The training was the only other good thing… Cons: Upper Management does not care, ever. Pay Scale fluctuates, they change bonus structures frequently and bend the… Advice to Senior Management: Listen to your employees, they are the ones on the… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Don't do this to yourself

    Customer Service Supervisor (Former Employee) Colorado Springs, CO

    I worked at Affiliated Computer Services full-time for more than 3 years


    Pros: When I started this call center had just opened and there was… Cons: Constant flux in schedule No true support from upper management Ignorance abounds pay was never accurate, though the bonus structure was nice, they don't actually pay it. I… Advice to Senior Management: Management is way to worried about todays reports with no thought to… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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