There are newer employer reviews for Affiliated Computer Services
There are newer employer reviews for Affiliated Computer Services

See Most Recent

ahh

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Cary, NC
Current Employee - Anonymous Employee in Cary, NC

I have been working at Affiliated Computer Services (More than a year)

Neutral Outlook
No opinion of CEO
Neutral Outlook
No opinion of CEO

Pros

flexible relaxed environment good/ efficient training

Cons

no real opportunity to advance more work and responsibility with no pay increase

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Antiquated leadership, zero HR, terrible benefits but a chance to make great money,,,,,, for a price.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Salt Lake City, UT
    Current Employee - Account Executive in Salt Lake City, UT

    I have been working at Affiliated Computer Services full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are many opportunities as a result of the growth oriented nature of the company and if you are a self disciplined, motivated person who can look beyond the largely poor leadership (there good leaders, but they are minority) and chaotic lack of solid processes, you can thrive. The general "can do" attitude is awesome when contrasted with other similar size companies that suffer more from bureaucracy and complacency than does ACS/Xerox. The merger with Xerox has at least provided a glimmer of hope that HR will become a presence and more of Xerox's employee culture may rub off.

    Cons

    Much of the leadership is ineffective. This is largely due to the chaotic, high pressure environment forcing Mgrs/Leadership to focus on staying above water instead of improving their teams and processes. Very sink or swim. Other leadership is hampered by the upper echelons of leadership creating a terrible culture. Many of these Mgrs are outdated and outmoded to the point of being relics. No one has used these Mgmt approaches since the mid 80's and they become less and less effective and more and more embarrassing every day. The company desperately needs to implement a review system that allows for feedback from those BOTH above AND below you as well as peers to better understand how individuals are REALLY performing. By way of example, right now you are only measured by your boss, so you may be impressing your boss with your performance, but it may be at the expense of your team, their morale, their career progression, etc. So is that person really successful, or simply appearing successful? The lack of HR causes the above and there is less HR presence at ACS/Xerox than ANY other employer I've worked for. If you poll 100 people, I would be shocked if more than 5% could name anyone in HR other than the recruiter who hired them. HR does not speak on company wide calls nor are they part of the companies vision. This has lead to Upper Mgmt being unhealthily biased towards short term gain over culture building and employee satisfaction. The balance is simply terrible and one of the first things every new hire, regardless of level hired at, mentions as the most jarring observance when starting with ACS/Xerox.

    Advice to Management

    You need to invest in your Managers to teach/train modern styles of management. You need to make the commitment to take the hard look in the mirror and change the review process to be a 360 degree review process where everyone is evaluated by their manager, peers and direct reports to get a complete picture of what changes are needed, then train accordingly. You need to eradicate the "ad hoc" processes and workarounds that have become culture and instead build sensible, repeatable, intuitive, COLLABORATIVE processes that engender team members at all levels to feel empowered and become actively involved in the direction of the company. In short, you need to turn ACS/Xerox into a company of associates and not a Management board and employees. You need to take the 1 painful step back, to make huge leaps forward.


  2. Helpful (1)

    Chaos! I'm glad I left.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Seattle, WA
    Former Employee - Vice President in Seattle, WA

    I worked at Affiliated Computer Services full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You will work with many great team members who want to thrive and perform. Virtual office opportunities are great, but instead of providing this as an employment perk, it's generally calculated in your total compensation package. If you have the opportunity to work with a good senior leader (there are a few), you will learn and thrive.

    Cons

    Weak senior leadership, always apologizing rather than fixing the issues. Constant reorganizations, "divide and conquer" strategy, compensation is about 30% below market, culture of blame, lots of incentive programs but they are documented such that loopholes exist to earn outs. Questionable ethical practices by many senior leaders, including reporting and accounting. Non-existent infrastructure for a company this size.

    Advice to Management

    Walk your talk. The ACS/Xerox people deserve higher respect and development. It will provide an opportunity for you in having more satisfied and reference-able clients!


There are newer employer reviews for Affiliated Computer Services
There are newer employer reviews for Affiliated Computer Services

See Most Recent

Work at Affiliated Computer Services? Share Your Experiences

Affiliated Computer Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.