There are newer employer reviews for Affiliated Computer Services

 

No raises, no room for growth, and no promotions

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Financial Analyst  in  Austin, TX
Current Employee - Financial Analyst in Austin, TX

I have been working at Affiliated Computer Services full-time for more than 5 years

Pros

You are able to work from home. And they just started that 2 months ago.

Cons

No raise, no advancement.... Been here for 5 years and I've never received a pay raise. Not even a cost of living!

Advice to ManagementAdvice

Pay attention to us employees who have dedicated outselves to this company. Maybe we will stop leaving and going to the competition.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

950 Other Employee Reviews for Affiliated Computer Services (View Most Recent)

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  1.  

    Better than most jobs in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Eligibility Specialist  in  Terre Haute, IN
    Current Employee - Eligibility Specialist in Terre Haute, IN

    I have been working at Affiliated Computer Services full-time for more than a year

    Pros

    decent salary, seldom have mandatory overtime

    Cons

    difficult work, no room to move up, few opportunities for voluntary overtime

    Advice to ManagementAdvice

    hire more supervisors!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Very stressful and unorganized company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  North Bend, OR
    Former Employee - Customer Service Representative in North Bend, OR

    I worked at Affiliated Computer Services full-time for more than a year

    Pros

    Working for ACS is a great opportunity to get experience in customer service. There are tons of great opportunities. The people are great to work with.

    Cons

    ACS is very unorganized. They concentrate on the success of the Supervisors, rather than the needs of the customer. When it comes to making sure the customer is happy, the company would rather have low handle time than letting the rep resolve the issue.

    Advice to ManagementAdvice

    Get rid of the handle time, and let the reps resolve the issues for the customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Affiliated Computer Services

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