Affiliated Computer Services

  www.acs-inc.com
  www.acs-inc.com
There are newer employer reviews for Affiliated Computer Services

 

It is what a mediocre job should be...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Lacey, WA
Current Employee - Customer Service Representative in Lacey, WA

I have been working at Affiliated Computer Services full-time (less than an year)

Pros

Pretty much unlimited overtime. Lots of schedule choices. Opportunity for advancement. Free good. Supportive peers/staff. Bonus opportunities.

Cons

The survey system needs a re-do, if you can't resolve the customers issue, your failed survey should be overturned. Were kind of all just numbers to our OM's, mine has no idea of my name. Lack of time to do follow-up cases or talk to your Supe for a minute without being docked.

Advice to ManagementAdvice

Get to know your employees, they aren't just numbers. Its a mediocre job, and for some people that's hard to hack and feeling like a drone makes it a little harder.

Recommends
Positive Outlook
No opinion of CEO

977 Other Employee Reviews for Affiliated Computer Services (View Most Recent)

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  1. 2 people found this helpful  

    uhhh no

    Former Employee - Technical Support in Colorado Springs, CO
    Former Employee - Technical Support in Colorado Springs, CO

    I worked at Affiliated Computer Services full-time (more than an year)

    Pros

    made some good friends working there, that is it

    Cons

    horrible management, no organization. no promotion unless you're a good looking female

  2.  

    Mail Room Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Room Associate in Thousand Oaks, CA
    Former Employee - Mail Room Associate in Thousand Oaks, CA

    I worked at Affiliated Computer Services as a contractor (more than an year)

    Pros

    Over minimum wage page, full benefits

    Cons

    Awful communication between managers/execs/associates, lack of pay raise over 2 year span, near impossible chance for advancement, shows no care for concerns of employees.

    Advice to ManagementAdvice

    Be open and honest about company direction and concerns of their employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Affiliated Computer Services

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