Affiliated Computer Services
2.2 of 5 914 reviews
www.acs-inc.com Dallas, TX 5000+ Employees

914 Employee Reviews (View Most Recent)

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It is what a mediocre job should be...

Customer Service Representative (Current Employee)
Lacey, WA

ProsPretty much unlimited overtime. Lots of schedule choices. Opportunity for advancement. Free good. Supportive peers/staff. Bonus opportunities.

ConsThe survey system needs a re-do, if you can't resolve the customers issue, your failed survey should be overturned. Were kind of all just numbers to our OM's, mine has no idea of my name. Lack of time to do follow-up cases or talk to your Supe for a minute without being docked.

Advice to Senior ManagementGet to know your employees, they aren't just numbers. Its a mediocre job, and for some people that's hard to hack and feeling like a drone makes it a little harder.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    uhhh no

    Technical Support (Former Employee)
    Colorado Springs, CO

    I worked at Affiliated Computer Services full-time for more than a year


    Pros: made some good friends working there, that is it Cons: horrible management, no organization. no promotion unless you're a good… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Mail Room Associate

    Mail Room Associate (Former Employee)
    Thousand Oaks, CA

    I worked at Affiliated Computer Services as a contractor for more than a year


    Pros: Over minimum wage page, full benefits Cons: Awful communication between managers/execs/associates, lack of pay raise over 2 year span,… Advice to Senior Management: Be open and honest about company direction and concerns of… No, I would not recommend this company to a friend More
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