Affiliated Computer Services

  www.acs-inc.com
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925 Employee Reviews (View Most Recent)

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Good company bought by Xerox

Transaction Processor (Former Employee)

ProsHave benefits. Very strict. Abc pay (activity based compensation).

ConsNeed to work hard to earn more money, type fast and accurately. Mispost = penalty. Fast and accurate work = more money. Im not sure if this is really a cons :).

Advice to Senior ManagementIf ain`t broke, don`t fix it. We were working too fast and we are beating the abc pay. So our pay is too high, they increased the production quota so basically, since we are doing good, they want more. More and more quality work and accuracy that almost demands perfection. I got layed off because they changed the system. We used to type a lot. Now it`s more of clicking and dragging, I never catch up. But I enjoy working with them for almost 6 yrs.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    good starting point for getting call center experience

    Customer Care Representative (Current Employee) Colorado Springs, CO

    I have been working at Affiliated Computer Services full-time for more than a year


    Pros: easy to get experience, training is very thorough and complete and… Cons: employees expected to troubleshoot ipads and cell phones in less than… Advice to Senior Management: none they don't listen to us. Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Former ACSer

    Anonymous Employee (Current Employee) Lexington, KY

    I have been working at Affiliated Computer Services full-time for more than 5 years


    Pros: Lots of opportunities because there are so many divisions and various role. Strong advancement if you are really good at what you do. I learned… Cons: Change is a constant. If you do not like change this is not the company for you. Like so many jobs, your satisfaction will be… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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