There are newer employer reviews for Affiliated Computer Services

 

Great place to perform and grow

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Colorado Springs, CO
Former Employee - Customer Service Representative in Colorado Springs, CO

I worked at Affiliated Computer Services full-time (more than an year)

Pros

Overall, the company has a great culture. There's a major focus on the customer rather than meeting some hard goal every day. Lots of emphasis on improvement.

Cons

They're an outsoucing company which means keeping costs down with things like high priced foodstuffs and pretty poor benefits.

Recommends
Positive Outlook
No opinion of CEO

966 Other Employee Reviews for Affiliated Computer Services (View Most Recent)

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  1.  

    Great for getting experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Cary, NC
    Former Employee - Customer Care Representative in Cary, NC

    I worked at Affiliated Computer Services full-time (more than 3 years)

    Pros

    If you are looking to start your career somewhere to learn what to do and what not to do professionally, ACS is a great place to start.

    Cons

    No raises, no opportunities for advancement, some times unprofessional management. Managers are not always on the same page or even in the same book about goals and objectives. Management was inconsistent with changes that were implemented and there was a lot of miscommunication.

    Advice to ManagementAdvice

    Get on the same page and be consistent when communicating with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company bought by Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transaction Processor
    Former Employee - Transaction Processor

    I worked at Affiliated Computer Services full-time (more than 5 years)

    Pros

    Have benefits. Very strict. Abc pay (activity based compensation).

    Cons

    Need to work hard to earn more money, type fast and accurately. Mispost = penalty. Fast and accurate work = more money. Im not sure if this is really a cons :).

    Advice to ManagementAdvice

    If ain`t broke, don`t fix it. We were working too fast and we are beating the abc pay. So our pay is too high, they increased the production quota so basically, since we are doing good, they want more. More and more quality work and accuracy that almost demands perfection. I got layed off because they changed the system. We used to type a lot. Now it`s more of clicking and dragging, I never catch up. But I enjoy working with them for almost 6 yrs.

    Recommends
There are newer employer reviews for Affiliated Computer Services

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