Pros

It is a job and a small paycheck

Cons

Heavy workloads, under appreciated, no time to get work completed, no communication from upper management, No help in learning the job. OVER WORKED, Under paid

Advice to Senior Management

Put people in charge who are willing to go to bat for their emplyees, need managers who are not afraid to work or assist their employees in getting the job done, need manager who care about their job. Lastly need management to know how to do their job and do it correct.