Affiliated Computer Services – “ACS = Alot of Corp Silos or Always Changes Something”

Pros

- good "name" position in the IT outsourcing market (ITO, BPO, GPO, etc)
- huge name brand clients
- benefits

Cons

- Horrible Executive Management
- "brother-in-law hiracy" (it's not what you know, but who you're related to...)
- Fear based leadership
- Absolutely no internal direction
- Everything is a "one-off" transaction
- No formal processes or procedures
- No internal communcation or idea sharing between departments
- Con-man style approach to developing contracts with clients (please read the fine print!)
- one of the most disfunctional companys on the planet.
* ACS = Alot of Corp Silos -or- Always Changes Something

Advice to Senior Management

Albert Einstein once said “The definition of insanity is doing the same thing over and over again and expecting different results”. Think about this quote for a second and ask yourself, does this quote apply to the way you run your company? Just because you've been doing things a certain way for the last 20 years, doesnt mean that you are going to survive another 20 years. Get out of the stoneage, and focus on cleaning house. Encourage internal communcation and idea sharing between departments. Create a formalized process for contract creation and quoting.