Affiliated Computer Services

  www.acs-inc.com
  www.acs-inc.com
There are newer employer reviews for Affiliated Computer Services

 

Better than being on unemployment benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Vice President in Germantown, MD
Former Employee - Vice President in Germantown, MD

I worked at Affiliated Computer Services full-time (more than an year)

Pros

Nice people on the front lines. Many competent.

Cons

Constantly shifting priorities prevent strategy. Paralysis in management. Long intervals between raises. Annual unpaid furlough. General inflexibility and one-size-fits-all policies.

Advice to ManagementAdvice

Read Stephen M. R. Covey's "Speed of Trust" and work to change core things that matter. Stop bowing to Wall Street and execute a long-term strategy.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

981 Other Employee Reviews for Affiliated Computer Services (View Most Recent)

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  1.  

    Your Time is Spent Better Elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO

    I worked at Affiliated Computer Services full-time (more than an year)

    Pros

    You will meet some friendly people to enjoy.You will only get issues resolved by going directly into the site managers office, and talking to him, but not any management personnel.

    Cons

    I laugh everytime I see their ad, saying they are Xerox a billion dollar a year company, because not a single dime is spent here. I came to work daily, and had to put my computer together to do my job. You will sit in chairs with one, or both arms, broken off of them. You get to use shared cubicles, with trash, and who knows what left there for you when you come in. The breakrooms are never cleaned, and food will be on the tables, and floor.

    Advice to ManagementAdvice

    Hire older management. The young folks you hire are only chsing the females they work with.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Conflicted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Affiliated Computer Services full-time (more than 5 years)

    Pros

    During my 5+ years, I was fortunate to work with and learn from many fine and professional folks. By and large, these were exceptional and devoted employees brought in through acquisition of strongly performing companies, the primary source of company growth.

    Like many others, I had lots of opportunities to stretch myself with operations so thinly staffed. Also, the company was diversified and its large and profitible government contract side of the business provided a degree of stability.

    Cons

    EBIT was managed by headcount. (If you don't understand this statement, it means jobs are cut as a matter of normal operations, quite frequently and as a main approach used to manage profitibility of the business; it also means, apart from being a normal process, that jobs are routinely cut to make sure the business achieves specific goals so that its top leaders receive bonuses.) In many areas of the business, this was a monthly exercise, and always a quarterly practice, at the very least.

    Even less attractive, senior leadership (confidentially) encouraged unit management in writing to find ways to reduce headcount to ensure that quarterly bonuses (at senior levels, only) were "accrued."

    Earlier this month, new SEC-related inquiries were reported, and head of ACS named as one of the figures who may be subject to investigation. Of course, this is not to say he is guilty of wrongdoing. However, this is not the first time ACS management has been investigated, in fact, Mr. Blodgett's predecessor was required to resign, along with other senior leaders as a result of SEC-related issues.

    The same leaders then and now have presided over the ACS internal marketing, HR, Legal, etc., mantras and compliance efforts to promote "ethics" and "family" (ACS family) nature ... which, fair or not, created popular perception that there is a severe disconnect between core company values it endorses and what it actually practices at the top.

    Also, sales/aquisition of new commercial business often grossly overestimated future values, which resulted in subsequent recurring and severe pressures to reduce costs, i.e. jobs (and salary). Regrettably, not only did the analytics prove sub-par, that same ITO/BPO orientation promoted a one-size-fits-all approach to managing the businesses, consequently there was a systematic dismanteling of the very unique and distinguishing qualities that made the (new) business attractive (and in some cases, viable) in the first place.

    Advice to ManagementAdvice

    Difficult ... though perfectly honest, fair and sensible, in many respects, ACS (Xerox) runs a type of business that (also) requires ruthlessness with respect to domestic employment; accordingly, being transparent regarding what it truly means to work in such an industry is counterproductive.

    Accordingly, as an offset to stability and forthrightness, devote sufficient resources to develop a conscientious, comprehensive severance and outplacement package for all those whose financial stability the company, by its true and legal purpose, seeks to convert into management bonuses and shareholder value.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Affiliated Computer Services

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