Affiliated Computer Services
2.2 of 5 914 reviews
www.acs-inc.com Dallas, TX 5000+ Employees

914 Employee Reviews (View Most Recent)

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1 person found this helpful  

Lost money from Day one of the Contract, years trying to make some money.

Systems Technician (Former Employee)
New York, NY

ProsTime off was given for Family issues or problems. If in the right position, you can make it a career.

ConsEmployee Pay cuts and job cuts to make a profit for the company. Some Managers would not update the staff, and would have to be informed by other Department staff.

Advice to Senior ManagementIf Company news or issues that might concern the employees, let them know whether it is bad or good news.

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Lack of training and experienced supervisors make ACS call center workers literally "thrown to the wolves".

    Iphone Support (Current Employee)
    Raleigh, NC

    I have been working at Affiliated Computer Services


    Pros: It's a job. Co-workers are, for the most part, in the same boat… Cons: Any promotions are done on the fly and given to people untrained for management, therefore, are incapable of running an efficient group. Training was almost non-existent. The… Advice to Senior Management: Work on QUALITY - not quantity of phone calls. Stop micro-managing. Allow the support people to do their job. Only promote floor managers, supervisors, etc that have… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    ok for a minute

    Customer Service Representative (Former Employee)
    Colorado Springs, CO

    I worked at Affiliated Computer Services


    Pros: Supervisors work hard Nice Area Overtime There are trees and rocks and shrubs… Cons: The payroll is really messed up. I had incorrect paychecks for months. I was told I was logging in wrong. Frequent changes… Advice to Senior Management: Keep doing what you're doing; profit. No, I would not recommend this company to a friend More
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