Affinion Group
2.3 of 5 92 reviews
www.affiniongroup.com Stamford, CT 1000 to 5000 Employees

92 Employee Reviews (View Most Recent)

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3 people found this helpful  

DO NOT APPLY HERE!

Retention Specialist (Former Employee)
Brentwood, TN

ProsIf hired the vacation time and benefits are decent

ConsIf you like customers screaming at you with no training as to how to handle them; supervisors who scream at you and push you around, no communication with upper management; a very noisy, stressful call center environment; no food, drink (unless in special cups); outside internet avaiable; break only at a bell... not allowed to leave station with the bell (goes against any bonus you get) - then the Affinion Call Center in Brentwood, TN is for you. STAY AWAY!!! PS VERY LOW PAY...

Advice to Senior ManagementTreat your people like they are human not robots.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Disapproves of CEO

    2 people found this helpful  

    Not a company that values its employees.

    (Former Employee)
    Stamford, CT

    I worked at Affinion Group


    Pros: Decent working hours. Good pay and benefits. Office space that… Cons: Many people have been laid off in the last 6 months or so, yet the company continues hiring. A sizable number of the layoffs have… Advice to Senior Management: Treat those at the bottom with the same respect you show those at the top. Stop acting as if all of the company's successes are… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Good place to work and advance if you are willing to work hard

    Anonymous Employee (Current Employee)
    Franklin, TN

    I have been working at Affinion Group


    Pros: having worked in several companies around the same size I really feel that the Franklin office in TN is a very good place to work.… Cons: The economy has been really tough and Affinion like other companies has been impacted. The Franklin office… Advice to Senior Management: Need to improve the bench strength at both the CT and Franklin… Yes, I would recommend this company to a friend More
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