Afni
2.6 of 5 103 reviews
www.afnicareers.com Bloomington, IL 1000 to 5000 Employees

103 Employee Reviews (View Most Recent)

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Wonderful Experience

Work From Home Customer Service Representative (Current Employee)
Chicago, IL

I have been working at Afni full-time for less than a year

Proseverything literally, training, systems, trainers and companies you get to work for! benefits pto, bonuses and commissions, medical, dental, vision, 401k and fsa account.

Consyou are sent a web camera with the equipment needed and you will have to be on camera the entire shift for monitoring purposes.

Advice to Senior Managementn/a Love it!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
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  • No Opinion of CEO

 

Absolutely horrible!!!

Anonymous Employee (Current Employee)

I have been working at Afni full-time for less than a year


Pros: PTO (which you have to fight tooth to nail to get), Sick Time, You… Cons: The list of cons are not even the half of it. First of all, I thought it would be great to be able to work… Advice to Senior Management: Start analyzing the relationships that supervisors have with their representatives. Representatives should be treated as valuable assets to the company, since they are the ones… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Could be Better

Sales Representative (Former Employee)
Tucson, AZ

I worked at Afni full-time for more than a year


Pros: Work at home 9.50 an hour Using a thin client Cons: This is a sales job. You must upsell on every call and say something to the effect of "While I am reviewing your account I… Advice to Senior Management: Before you train a class, have your act together. No one wants to be sitting… Yes, I would recommend this company to a friend More

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Afni – Why Work for Us?

As a contact center, our focus is providing customer service experiences that go beyond normal expectations. We answer toll-free numbers and assist online customers with things like billing questions, product… Full Overview

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