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AirTran Holdings – “Steps over dollars to pick up pennies.”
Jun 12, 2008
2008-06-12 05:48 PDT
Details
Pros
Still has a small airline feel to it.
Cons
Southwest style productivity, Lorenzo style management.
Advice to Senior Management
Take a cue from Southwest. Your employees are your most valued asset, not a liability. They can do more to serve the customer and generate revenue than anything else you can think up.
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