Airbnb

  www.airbnb.com
  www.airbnb.com
There are newer employer reviews for Airbnb

13 people found this helpful  

Reactive, Contrived and Chaotic

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Airbnb

Pros

The product is innovative.

Opportunity to advance if you are based in San Francisco.

I hear health benefits for some USA staff are good.

Cons

Internal re-branding does not fix issues of morale and results in organisational chaos. No one knows who does what and reports to who anymore except a few key people in upper management.

Broken tools for users and employees which are never to be fixed in favor of new tools that break quickly never to be fixed...

Everything is ego driven. This is not pleasing to the court.

Every major issue is reacted to. Reaction in business is a symptom of management that does not listen to employees who see a larger problem looming.

Processes are are over thought and contrived.

Think of ways to reward employees who work with upset and angry users daily. A reward certificate is just a piece of paper.

Employees who are difficult to work with are promoted then become even more difficult to work with.

Benefits for employees hired in 2011 (post-EJ scandal) are being stripped away.
If you don't want the remaining remote staff, take the steps to do the right thing and offer severance and any other transition assistance possible. They need their jobs because job markets are bad, so they're not quitting without even a small safety net no matter how much pressure you place upon them to quit. Offer time for long time employees to properly train new employees, that I understand you've moved from an almost defunct department to newly re-branded and further broken out departments.

Paying new, HQ based, bottom tier employees more than long-time bottom level employees who are at advanced levels and who also live high COL cities is an insult.

"Make their lives easier, not harder." Extend this to your own, hard working employees. Telling them to do it themselves is not only insulting but telling of true core values at play.

The creedos are not extended to employees. Employees are also hosts and guests. Staff knows exactly what it means when upper management says "you'll be taken care of" and those words are feared.

Advice to ManagementAdvice

Be honest: Take the internal survey results to heart. Don't twist the words of employees who see the chaos and very low morale. Don't twist the words of your employees with PR tactics.

Simplify. Not every process needs to be examined by 10 people.

Be proactive. Hear the issue then take care of the problem before the issue escalates.

Don't ask people to uproot their entire lives for a job that is compensated below managerial compensation.

Negative Outlook
Disapproves of CEO

116 Other Employee Reviews for Airbnb (View Most Recent)

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  1. 6 people found this helpful  

    Chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Airbnb full-time

    Pros

    Global Concept was really interesting
    Nathan and Joe are brilliant

    Cons

    Product is finitely extendable - limited learning potential as the transactional product cannot evolve.

    Fraternity-style conversations among peers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    An absolutely incredible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Airbnb full-time (more than an year)

    Pros

    Airbnb is an amazing environment to work in every day. I couldn't ask for smarter, more interesting people to work with.

    Cons

    The company moves fast, and anyone looking to do things as they've always done them will have a hard time.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Airbnb

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