There are newer employer reviews for Akwesasne Mohawk Casino
There are newer employer reviews for Akwesasne Mohawk Casino

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I am glad to have moved on to bigger and better things

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cage Mainbanker in Hogansburg, NY
Former Employee - Cage Mainbanker in Hogansburg, NY
Doesn't Recommend

Pros

In my department hourly rage was decent. Benefits were decent for the area. many full time options paid lunches and breaks

Cons

shift rotation makes it difficult to balance a personal life or other obligations favoritism is very prevalent higher management hypocritical frequently lack of compassion by management lack of communication

Advice to Management

Much focus is done on guest satisfaction/guest services and how to please the guests. While this is a good thing, there should be more focus placed on how employees are treated by managers. Happy employees will automatically treat guests better and be more willing to go the extra mile to "give them a pickle".

Other Employee Reviews for Akwesasne Mohawk Casino

  1. Great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good experience if you're willing to put in the work.

    Cons

    Hours are demanding because its a Casino


  2. Sad to leave, one of the better companies to work at in the area if you have little experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Winner's Club Cashier in Akwesasne, NY
    Former Employee - Winner's Club Cashier in Akwesasne, NY
    Recommends
    Positive Outlook

    I worked at Akwesasne Mohawk Casino full-time (More than a year)

    Pros

    Working here definitely develops a sort of family feeling within the department, although every department is different. You spend so much time with these people they really become some of your closest friends. As soon as you start working here you immediately feel comfortable, even though it is an intimidating and fast paced environment. Most of the people that have been working there a long time are very helpful and patient with new people. The supervisors and managers are great and and aren't at all condescending as some higher up's can be. If you are in school this company is very good about moving around their schedule to help you. The paid time off, holidays, paid lunches and health benefits are very good. There is free food in the break room everyday for the employees. Its really a very friendly fun atmosphere

    Cons

    Obviously working in a casino is going to mean that you are going to have to work holidays and weekends. Some departments will rotate shifts about every three months, and yes at some point you are going to have to work grave shift. Everyone knows this before they start working here. There is an inconsistency in marketing promotions and advertising and constantly a confusion as to what the actual promotion is. There is an obvious lack of communication and consideration between marketing and other departments. There is a very high turn-around rate and constantly new faces starting here.

    Advice to Management

    There needs to be more consistency in what we are promoting so that our employees can confidently inform our guests without hesitation. It will make the company look stronger. The guests are very important, but keeping employees is also very important. Working in a casino is already stressful because of the fast paced atmosphere, it should be a job that everyone should want to go to everyday.


There are newer employer reviews for Akwesasne Mohawk Casino
There are newer employer reviews for Akwesasne Mohawk Casino

See Most Recent

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