22 Employee Reviews (View Most Recent)

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3 people found this helpful  

Making a successful career easy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Network Technician  in  Anchorage, AK
Current Employee - Network Technician in Anchorage, AK

I have been working at Alaska Communications full-time for more than 10 years

Pros

Great benefits, unionized, and good opportunity for growth.

Cons

Top heavy, not enough communication, need to invest more in their employees. Every year they say they are going to spend more time and money (training) on the employees and they never do.

Advice to ManagementAdvice

Do what you say you're going to do!!!!

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Alaska Communications

  1. 1 person found this helpful  

    Company lacks future vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Anchorage, AK
    Current Employee - Systems Engineer in Anchorage, AK

    I have been working at Alaska Communications full-time for less than a year

    Pros

    - Salary is fair. They seem to be a bit behind some of the other communications companies, especially for being in Alaska where the cost of living is higher than most of the L48. This is also due to them being a Union Shop.
    - Workplace is fair.
    - They relocate people from the L48 in attempt to find good talent.
    - Good Work/Life Balance

    Cons

    - Union Shop for almost every job. Some jobs just aren't designed for Union's.
    - Lack of future vision - The Higher ups seem to lack any vision. It is fixing now, instead of long term planning
    - Old Mentality - The people who have been here the longest rule, and aren't open to new ideas or change. They stick to their guns, because they fear they can be replaced.
    - Refusal to Spend Money where it matters. They spend money on process and procedure while neglecting their customers and the service they need.
    - Workplace Attitude - Most people here are just "counting days" to their Union Pension. They don't care about the customers, they just want their pension.

    Advice to ManagementAdvice

    Spend money where it counts - Expansion and getting better service to DSL Customers, should be a top priority. We are already slower than GCI, and can't offer higher speeds to more than half our customers.
    Get rid of Employees who don't care - They drag down the workplace.
    Don't Lie and Hide behind numbers thinking we don't understand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Alaska Communications is potentially the worst run/least ethical companies I've ever been a part of in 15+years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Anchorage, AK
    Current Employee - Manager in Anchorage, AK

    I have been working at Alaska Communications

    Pros

    If you're part of the 70+% in the union, it pays relatively well and work/life balance is positive. Great union benefits. Good "starter" job for those looking for customer service, retail sales.
    Decent training for entry level employees in retail and call center.
    Excellent place to do project based telecom work if you're an engineer with less than 10 years of experience.
    Excellent leaders in marketing, project management, customer service.

    Cons

    Lack of honesty, integrity, and accountability for not speaking the truth are management mantras. Cutthroat management beginning with President and senior leaders at the top. Punative and oppressive culture which is "investigation central" in an effort to minimize trust, insulate heads down behavior, and keeping all that you do "in the box." The Golden Rule does not exist at this corporation. Deception, misinformation, overwork, and the minimalization of the terms "thank you" and "well done" are par for the course. The culture of entitlement is rampant here, especially within the union.

    Advice to ManagementAdvice

    Ask yourself the question: "if employees are our most valuable asset, then why do we treat them so poorly?" Watch "The Wizard of Oz" again and then look in a mirror. Check for signs of courage and heart as functioning on brains alone is not a singular critical success factor. Calling bad good and good bad is not a self sustaining policy for managers, stockholders, or rank and file employees.

    Doesn't Recommend
    Disapproves of CEO
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