Alaska Communications

  www.alaskacommunications.com
  www.alaskacommunications.com
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There are newer employer reviews for Alaska Communications

 

Some nice people to work with. No communication

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Sales and Service Representative  in  Anchorage, AK
Current Employee - Customer Sales and Service Representative in Anchorage, AK

I have been working at Alaska Communications full-time for more than a year

Pros

Starting pay is great, set schedule, paid time off accures fast

Cons

no communication from management, awful network, forced benefits, too much about sales to the point of selling customer wrong thing and losing customers. teaching the opposite of customer service to reps

Advice to ManagementAdvice

Allow reps more information, actually communicate with rest of company. think about promotions before having them.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

22 Other Employee Reviews for Alaska Communications (View Most Recent)

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  1.  

    Great place to make an impact!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Anchorage, AK
    Current Employee - Manager in Anchorage, AK

    I have been working at Alaska Communications full-time for more than a year

    Pros

    The transformation that began a few years ago is really taking root. This company is a great place if you want to have a personal impact on a large scale. Tremendously talented folks that will go to great lengths to make the customer happy.

    Cons

    Organizational silos and challenging legacy systems can be frustrating, but personal effort to overcome challenges is seen everywhere.

    Advice to ManagementAdvice

    Continue to pay attention to breaking down the structural and systems based silos.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Supportive staff and excellent customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Rsources  in  Anchorage, AK
    Current Employee - Human Rsources in Anchorage, AK

    I have been working at Alaska Communications full-time for more than a year

    Pros

    Alaska Communications has a lot of opportunities for growth within the company. If you are looking for a job, this is not the place. If you want a successful career then this is the place.

    Cons

    Alaska Communication has a lot of room for growth and some managers/supervisors are stuck in the past and not willing to help grow the company, this can cause delays in processes and improvements.

    Advice to ManagementAdvice

    More training for supervisors about the basics (paperwork, documentation, efficiency, etc)

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Alaska Communications

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