All Covered

www.allcovered.com
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There are newer employer reviews for All Covered

2 people found this helpful  

Good company in a challenging industry

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - IT Services Consultant
Former Employee - IT Services Consultant

I worked at All Covered full-time (more than a year)

Pros

Work with the latest business IT technology. The company is focused on offering a comprehensive suite of IT products for their customers.

Cons

Parent company is still focused on the document imaging space, selling IT Services as an add-on product. Very difficult to get the attention of most copier sales staff.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

54 Other Employee Reviews for All Covered (View Most Recent)

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  1. 3 people found this helpful  

    All Covered over promises and under delivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Architect in Minneapolis, MN
    Former Employee - Solutions Architect in Minneapolis, MN

    I worked at All Covered full-time (more than a year)

    Pros

    The employees that do work there do their best. Many will go out of their way to help because they know we are all in the same boat (meaning lack of support, lack of management, and lack of education).

    Cons

    The company is interested in one thing, money. However, their product it commoditized managed services. There are not values and management does not support their resources (employees). They acquire good companies, only to provide sub-par server which forces the acquired clients to find other vendors once their contract is up, if not before.

    Advice to ManagementAdvice

    Pay attention to the employees. Listen to them and act on what they say is essential. Then, work on caring more for your client's then bottom line, and then watch the profits and satisfaction increase. Basic business 101.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    A nice place to visit, but don't plan on staying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Engineer in Los Angeles, CA
    Former Employee - Senior Systems Engineer in Los Angeles, CA

    I worked at All Covered full-time (more than 5 years)

    Pros

    I was at the company for over 5 years and found it to be a great learning environment. The field engineers in my region were great to work with and could be counted upon to help at any time, with any problem.

    Cons

    Training is not valued by senior management, it was talked about constantly, but it never appeared.
    Competitive pay is not there - look at the attrition numbers - people don't quit to make less money.
    Working weekends and afterhours to resolve issues is normal.
    Project work: the client gets billed at a premium rate for weekends and the engineer is lucky to get comp time.

    Advice to ManagementAdvice

    Don't promote someone just because he is the last overworked engineer in a market and you're afraid he'll quit. You don't end up with a senior level engineer, you just end up with someone with senior level bitterness. Bite the bullet and hire people.

    Cut the copier salesmen out of the decision loop, they're worthless.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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