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Helpful (3)

Outsourcing

Current Employee - Anonymous Employee in Raleigh, NC
Current Employee - Anonymous Employee in Raleigh, NC

I have been working at Allscripts full-time (More than 10 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Flexible hours and work locations. Part of an industry that's relatively stable.

Cons

Offshore outsourcing at many levels of the company. Constant complaints from client's about offshore employee communication problems. Disorganized department and management structure as a result of 2 large mergers. There has not been a proper integration of departments and roles from the original companies.

Advice to Management

Recognize when tasks are too detail oriented to be handled by offshore teams due to communication problems. Customer satisfaction and domestic employee morale are greatly suffering as a result.

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  1. Political work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Mobile, AL
    Former Employee - Help Desk Technician in Mobile, AL

    I worked at Allscripts full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits and pay. The job itself was fun, and interesting. Working with medical professionals and doctors by making sure their jobs ran as smooth as possible was very satisfying.

    Cons

    The political atmosphere is not fun to work in at all. If you're better, or show more drive than your managers, or higher-ups at all, they'll paint a target on your back.

    Advice to Management

    Make sure people that are in low-end management positions know what they're doing. I was always going behind my manager and fixing, or making excuses to our clients for their mistakes.


  2. 2 yrs. post merger & the ship is far from settling! Avoid if you are trying to advance in your career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Implementation Consultant in Atlanta, GA
    Current Employee - Senior Implementation Consultant in Atlanta, GA

    I have been working at Allscripts full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Comparable salaries to other vendors and if you are used to working 45+ hours a week doing the exact same job forever without caring what's going on elsewhere in the company then this wouldn't be a bad choice.

    Cons

    Frequently shifting upper level management and objectives; nonexistent advancement opportunities internally....internal is treated the same as outside candidates; bonus structures change on a whim based on stock and missed revenue targets due to poor business management; stock has tanked and still cannot rise; more people leaving than staying.

    Advice to Management

    Value the internal resources that are working hard for the company to advance and realize that the bottom layers work the hardest and make the least so don't restructure bonus calculations 2 weeks before the end of a quarter. You can change the top of the tree a dozen times but if you never listen to those that feed the tree you will never be successful....constant change is unhealthy.


There are newer employer reviews for Allscripts
There are newer employer reviews for Allscripts

See Most Recent

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