There are newer employer reviews for Allscripts

Wasted Talents

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Support Specialist in Remote, OR
Former Employee - Support Specialist in Remote, OR

I worked at Allscripts full-time (more than 3 years)

Pros

The benefits are very good and compensation is fair. Innovative applications, interesting field that is always growing and changing, challenging work so it never gets boring. Great co-workers. Interesting industry.

Cons

The training is getting better for new hires now but not when I started. Out of a week trip for training I got about 1 hour a day because staff had their own jobs to do. The metrics for the call center are more Quantity and Quality of client care. Low team moral due to moving jobs offshore regardless of how customers feel about speaking to people who they can not easily understand and is Repeatedly mentioned by clients.

Advice to ManagementAdvice

Provide more Positive re-inforcement on a regular basis not just now and then and help when an employee is struggling instead of just setting down the law, try to be a motivator not a detracter. Provide better goal setting and follow up regularly to keep employee updated on their progress. Value your employees who work hard.

Doesn't Recommend
Disapproves of CEO
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  1. Still struggling with integrating legacy Eclipsys and legacy Allscripts but getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Director in Atlanta, GA
    Current Employee - Program Director in Atlanta, GA

    I have been working at Allscripts full-time (more than 5 years)

    Pros

    Healthcare market is stll strong, opportunities in multiple areas of the company. Open source products and current underlying technology.

    Cons

    Don't always have support systems and processes in place for the field personnel. Too much time required on internal admin - reporting, etc.

    Advice to ManagementAdvice

    Focus more in customers, product stability and employee training and support and less on share price and Wall Street. Fix the former and the latter will take care of itself.

    Neutral Outlook
    Disapproves of CEO
  2. Great Start for a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Chicago, IL
    Former Employee - Project Manager in Chicago, IL

    I worked at Allscripts full-time (more than 3 years)

    Pros

    - Great, smart co-workers
    - Challenging work
    - Good upper management

    Cons

    - Company growing too fast to manage employees
    - Poor work life balance

    Recommends
    Positive Outlook
    Approves of CEO
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