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Helpful (3)

Drink the Kool Aid Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative in Sacramento, CA
Former Employee - Sales Representative in Sacramento, CA

I worked at Allscripts full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Everyone is very nice. Southern company, cool people to hang with socially. There really isnt much more to say about that.

Cons

It is a spin factory. They want it all secret and perfect. Their software is not, no ones is BUT, take care of your customers and they will understand. They go through sales reps like clowns go through make-up which says something about management.

Advice to Management

Not everything is perfect. Tell you reps the truth and let them figure out how to spin it. Keep the sales revolving door from moving and take care of your reps.

reviews filtered by
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  1. Wasted Talents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Specialist in Remote, OR
    Former Employee - Support Specialist in Remote, OR

    I worked at Allscripts full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits are very good and compensation is fair. Innovative applications, interesting field that is always growing and changing, challenging work so it never gets boring. Great co-workers. Interesting industry.

    Cons

    The training is getting better for new hires now but not when I started. Out of a week trip for training I got about 1 hour a day because staff had their own jobs to do. The metrics for the call center are more Quantity and Quality of client care. Low team moral due to moving jobs offshore regardless of how customers feel about speaking to people who they can not easily understand and is Repeatedly mentioned by clients.

    Advice to Management

    Provide more Positive re-inforcement on a regular basis not just now and then and help when an employee is struggling instead of just setting down the law, try to be a motivator not a detracter. Provide better goal setting and follow up regularly to keep employee updated on their progress. Value your employees who work hard.

  2. Still struggling with integrating legacy Eclipsys and legacy Allscripts but getting better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Director in Atlanta, GA
    Current Employee - Program Director in Atlanta, GA

    I have been working at Allscripts full-time (More than 5 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Healthcare market is stll strong, opportunities in multiple areas of the company. Open source products and current underlying technology.

    Cons

    Don't always have support systems and processes in place for the field personnel. Too much time required on internal admin - reporting, etc.

    Advice to Management

    Focus more in customers, product stability and employee training and support and less on share price and Wall Street. Fix the former and the latter will take care of itself.

There are newer employer reviews for Allscripts
There are newer employer reviews for Allscripts

See Most Recent

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