Allstate

  www.allstate.com
  www.allstate.com
There are newer employer reviews for Allstate

1 person found this helpful  

Decent but underpaid

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Claims Service Adjuster in Richmond, VA
Current Employee - Claims Service Adjuster in Richmond, VA

I have been working at Allstate

Pros

Very good training and communication. A professional environment--the retention is very high for this position overall. Pension plan still available for employees. If you stay around, cap is high for this position----$88k I believe.

Cons

For those coming in with no experience, salary is low compared to other companies. Allstate recently bumped up the entry level pay band but even after that is STILL paying below competitors.
Goal-setting has become overly ambitious. Its impossible for adjusters to hit new goals implemented no matter how efficient and diligent or how many over time hours you put in.

Advice to ManagementAdvice

Pay your new people more money. Other companies pay $10k or more for those entering claims.

No opinion of CEO

1310 Other Employee Reviews for Allstate (View Most Recent)

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  1. 1 person found this helpful  

    The best place to work if you are not looking for a career advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Home Office Management in Northbrook, IL
    Former Employee - Home Office Management in Northbrook, IL

    I worked at Allstate

    Pros

    -Motivated employees and company that always want to do the right thing for the customers
    -Treat employees with dignity and respect
    - Fun place to work
    - Supportive in self and career development opportunities. The company does try to provide challenged, variety assignments for talented employees
    - Very inclusive and collaborative environment

    Cons

    - Limited career advancement as the company is struggling with the top line results
    - The prolonged reduction-in-force process results in poor morale

    Recommends
    Approves of CEO
  2.  

    Disappointing to say the least

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claims Adjuster in Nashville, TN
    Current Employee - Claims Adjuster in Nashville, TN

    I have been working at Allstate

    Pros

    Good work life balance, good benefits, substantial amount of paid time off.

    Cons

    - bare minimum pay scale. No matter what level of education or ability you have when you start here, it is not considered in salary unless you have prior experience with insurance.
    - 80% of managers and liability consultants are under-qualified. They have no management experience or training prior to getting the position. They appear to be promoted to that position because they are "good friends" with those already in that position or the claim office manager.
    - Promotions - do not exist at Allstate. If a position is open and above trainee level in a claims office, it is never advertised internally. You can't apply for the position or interview for even internal positions. When the position is announced to the office, the person they are filling it with is announced in the next sentence.
    -There is no defined process or method for how a promotion is considered or arrived at. This is extremely demoralizing.
    -The better you do, the more work they give you. Everyone knows this so they do minimum in order to keep from getting more work or extra projects. When extra projects are given, no compensation or reward of any kind is given for excellence.

    Advice to ManagementAdvice

    Know more about adjusting claims than the people you are managing.
    Claim office managers need to be more involved with what FPE's and FPL's are doing in the office, instead of just looking at excel spreadsheets and yacking on conference calls all day. FPE's run a muck in the claims offices.
    Pay for what you get. You tell your customers to do this, but it is the opposite when you deal with your claims employees.

    Doesn't Recommend
    Disapproves of CEO
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