Allstate

  www.allstate.com
  www.allstate.com
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1 person found this helpful  

Decent but underpaid

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Claims Service Adjuster  in  Richmond, VA
Current Employee - Claims Service Adjuster in Richmond, VA

I have been working at Allstate

Pros

Very good training and communication. A professional environment--the retention is very high for this position overall. Pension plan still available for employees. If you stay around, cap is high for this position----$88k I believe.

Cons

For those coming in with no experience, salary is low compared to other companies. Allstate recently bumped up the entry level pay band but even after that is STILL paying below competitors.
Goal-setting has become overly ambitious. Its impossible for adjusters to hit new goals implemented no matter how efficient and diligent or how many over time hours you put in.

Advice to ManagementAdvice

Pay your new people more money. Other companies pay $10k or more for those entering claims.

No opinion of CEO

1256 Other Employee Reviews for Allstate (View Most Recent)

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  1. 2 people found this helpful  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claims Service Adjuster  in  Hudson, OH
    Current Employee - Claims Service Adjuster in Hudson, OH

    I have been working at Allstate

    Pros

    The benefits package is great. Flexibility is given to those with families to have time off when needed. Good opportunities for growth if willing to relocate.

    Cons

    Takes a while to move up in the company. Having to relocate can limit the number of qualified applicants. You have to remain patient in most cases.

    Advice to ManagementAdvice

    Keep offering the 401K package with company match. Allow for more advancement within a particular market. Allow those who are able to relocate a faster turnaround in advancement opportunities.

    Recommends
    No opinion of CEO
  2.  

    Disappointing to say the least

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claims Adjuster  in  Nashville, TN
    Current Employee - Claims Adjuster in Nashville, TN

    I have been working at Allstate

    Pros

    Good work life balance, good benefits, substantial amount of paid time off.

    Cons

    - bare minimum pay scale. No matter what level of education or ability you have when you start here, it is not considered in salary unless you have prior experience with insurance.
    - 80% of managers and liability consultants are under-qualified. They have no management experience or training prior to getting the position. They appear to be promoted to that position because they are "good friends" with those already in that position or the claim office manager.
    - Promotions - do not exist at Allstate. If a position is open and above trainee level in a claims office, it is never advertised internally. You can't apply for the position or interview for even internal positions. When the position is announced to the office, the person they are filling it with is announced in the next sentence.
    -There is no defined process or method for how a promotion is considered or arrived at. This is extremely demoralizing.
    -The better you do, the more work they give you. Everyone knows this so they do minimum in order to keep from getting more work or extra projects. When extra projects are given, no compensation or reward of any kind is given for excellence.

    Advice to ManagementAdvice

    Know more about adjusting claims than the people you are managing.
    Claim office managers need to be more involved with what FPE's and FPL's are doing in the office, instead of just looking at excel spreadsheets and yacking on conference calls all day. FPE's run a muck in the claims offices.
    Pay for what you get. You tell your customers to do this, but it is the opposite when you deal with your claims employees.

    Doesn't Recommend
    Disapproves of CEO
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