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Frustrating is the best word to describ when dealing with Allstate corp and the way they treat their independent agents

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Administrative Assist to Sales Agent
Current Employee - Administrative Assist to Sales Agent

I have been working at Allstate

Pros

Well known company with lots of insurance products to offer.

Cons

No respect to their independent agents, and frustrating when trying to work with the agent customer service line.

Advice to ManagementAdvice

Respect the independent agents more. They are your gateway to the customer base who has developed a long time relationship with your company. Also you need to improve the customer service call centers in regards to hold time and can you bring back our customer service reps that actually worked in San Diego , Calif ? REally would love to deal with CLEAR english speaking reps rather then dealing with the accents from Ireland, Phillapines and India.

Doesn't Recommend
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  1. no longer a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    it has ok pay there

    Cons

    turned into a toxic environment

    Doesn't Recommend
    No opinion of CEO
  2. First-Rate Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate

    Pros

    The company provides world-class resources to their employees. They have an excellent training program and great pay/benefits. Staff is very knowledgeable/professional.

    Cons

    Working in the financial reporting department, deadlines are tight and can be high pressure.

    Advice to ManagementAdvice

    You are doing a great job!

    Recommends
    Approves of CEO
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