There are newer employer reviews for Allstate

Regional Support Office of Allstate Insurance Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Bothell, WA
Current Employee - Anonymous Employee in Bothell, WA

I have been working at Allstate full-time

Pros

Good people, many, many long-term employees 25+ years supporting a strong agency force. Financially stable, profitable company. Flexible work hours. Short term development opportunities to work at H/O in Northbrook. Feels like a family.

Cons

Even with flex start times, many exempt employees regularly work 10-12 hour days with no allowance for comp-time. As a result,work/life balance suffers. Always looking to trim expenses, educational opportunties/tuition reimbursement are often not approved. Workforce reduction over the last 5 years in the agency force as well as the regional support office has hurt morale. Salaries are average or to below average for the Seattle area. Senior management displays cliquish attitude.

Advice to ManagementAdvice

Don't overlook loyal employees and look for ways to mentor, develop and challenge them. Be aware of a significant lack of work/life balance due to cuts in staffing Too many are being required to do the work of 2 or 3 people. Keep in mind that employee satisfaction and recognition is critical to your success. Look for ways to encourage employees to represent and advocate the Allstate brand.

Doesn't Recommend
Neutral Outlook
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  1. 1 person found this helpful

    As a sales producer you work for the agent not Allstate so you are working for a mom and pop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Producer in Austin, TX
    Current Employee - Sales Producer in Austin, TX

    I have been working at Allstate full-time (more than 3 years)

    Pros

    Love the company Allstate, love the product

    Cons

    Terrible compensation and it is personal to the agent you work for. Most agents have never been trained as managers and do not possess a professional skill set, especially with their employees.

    Advice to ManagementAdvice

    train your agents to be good business men and woman and managers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Cross Plains Call Center closed due to efficiencies in technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative in Cross Plains, WI
    Current Employee - Claims Service Representative in Cross Plains, WI

    I have been working at Allstate full-time (more than 3 years)

    Pros

    2012 EVP initiative the provided casual dress code on a daily basis, weather waivers for absent attendance and limited tardy including a recreation/relaxation room for lunch and breaks.

    Cons

    Express office had limited career opportunities unless you are willing to relocate. Compared to area market pay scale low. Mixed signals from management. Data unreliable for performance reviews.

    Advice to ManagementAdvice

    Employees routinely manipulated metrics to get rewards.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Allstate

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