There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

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Helpful (1)

Customer Service oriented

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Claims Adjuster in Livermore, CA
Former Employee - Claims Adjuster in Livermore, CA

I worked at Allstate full-time (More than 5 years)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Customer Service experience. Gain knowledge of auto claims.

Cons

Large workload. Goals are too agressive and not aligned with customer service. Management is too concerned with pleasing upper management and achieving goals instead of actual customer service.

Advice to Management

Achieving goals are nice, but listen to the frontline employees. They are the ones that understand customer service and realistic goals.

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  1. Helpful (1)

    Good learning opportunity but look elsewhere for money

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    Great hands on experience, mobility

    Cons

    Low pay high volume environment

    Advice to Management

    Pay talent so they will not leave for other opportunities

  2. Helpful (1)

    Like being in grade school...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN

    I have been working at Allstate full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is not a lot I can say in terms of pros since most of the good things were done away with over time.

    Cons

    You time will be monitored. As in from the time to clock in to the time you clock out. God forbid you need to use the restroom, this time is monitored as well and if you take "too long" someone is sure to come looking for you.

    Advice to Management

    Treat your employees more like adults and less like trouble-making adolescent children.

There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

See Most Recent

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