There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

See Most Recent

Helpful (1)

Customer Service oriented

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Adjuster in Livermore, CA
Former Employee - Claims Adjuster in Livermore, CA

I worked at Allstate full-time (More than 5 years)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Customer Service experience. Gain knowledge of auto claims.

Cons

Large workload. Goals are too agressive and not aligned with customer service. Management is too concerned with pleasing upper management and achieving goals instead of actual customer service.

Advice to Management

Achieving goals are nice, but listen to the frontline employees. They are the ones that understand customer service and realistic goals.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims in Hauppauge, NY
    Former Employee - Claims in Hauppauge, NY

    I worked at Allstate full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    You work with nice people who are concerned about policy holders. Decent compensation with good benefits.

    Cons

    Public relations gaffes, like not paying on claims, which cause a negative outlook on company. Especially after disasters like hurricanes, when the public is sensitive to these things.

    Advice to Management

    Listen to the people on the front lines, because they see things on an everyday basis.


  2. Helpful (1)

    Good learning opportunity but look elsewhere for money

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    Great hands on experience, mobility

    Cons

    Low pay high volume environment

    Advice to Management

    Pay talent so they will not leave for other opportunities


There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

See Most Recent

Work at Allstate? Share Your Experiences

Allstate

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.