Glassdoor is your free inside look at Allstate reviews and ratings — including employee satisfaction and approval rating for Allstate CEO Thomas J. Wilson II. All reviews posted anonymously by Allstate employees.
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Allstate Employee Review
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1 person found this helpful
“Customer Service oriented”
Former Employee – worked at Allstate full-time for more than 7 years
Pros – Customer Service experience. Gain knowledge of auto claims.
Cons – Large workload. Goals are too agressive and not aligned with customer service. Management is too concerned with pleasing upper management and achieving goals instead of actual customer service.
Advice to Senior Management – Achieving goals are nice, but listen to the frontline employees. They are the ones that understand customer service and realistic goals.
Yes, I would recommend this company to a friend
2013-01-28 16:17 PST
Allstate – Why Work for Us?
Allstate celebrates creative problem solving, full engagement and working together to keep all people in Good Hands®. Rooted in empowerment and accountability, Allstate employees are challenged to maximize their own… — Full Overview
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