Allstate

  www.allstate.com
  www.allstate.com
There are newer employer reviews for Allstate

 

C/S rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - C/S Representative in Atlanta, GA
Former Employee - C/S Representative in Atlanta, GA

I worked at Allstate full-time (more than 10 years)

Pros

Great pay, lots of vacation. Work/life balance, relaxed atmosphere. Loved the people I worked with.

Cons

Outsourcing became a problem. Allstate really went off track when they started outsourcing & laying off their people that had experience. It's sad when greed takes over and it happens in many companies these days. They do not put their customers first because how many people complain about calling c/s & getting someone they do not understand on the other line. Allstate lost their focus & will pay for it because they are losing customers big time. Management had to met their budget in order to get their big bonuses while all the people they laid off did all the meaningful work. Agents are not happy with how corporate is handling alot of thing.

Advice to ManagementAdvice

know the value of your employees. You have someone sitting behind a big, expensive desk making these decisions to lay off people & have no idea the impact it will have.

Recommends
Negative Outlook
Disapproves of CEO

1381 Other Employee Reviews for Allstate (View Most Recent)

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  1.  

    Shitty company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance in Los Angeles, CA
    Current Employee - Insurance in Los Angeles, CA

    I have been working at Allstate full-time (more than 3 years)

    Pros

    They are closed on weekends.

    Cons

    Too many to list. Could take all day.

    Doesn't Recommend
    Negative Outlook
  2.  

    Very good so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Producer in Lake Orion, MI
    Current Employee - Insurance Producer in Lake Orion, MI

    I have been working at Allstate full-time (less than an year)

    Pros

    You get to create your own salary/ceiling and there is a high maturity level in the office. Also, they are very patient and detailed in training you.

    Cons

    Wayyyyy too much testing and stress involved prior to even starting. Also expensive (paying for licensing course, state application etc.).

    Advice to ManagementAdvice

    No advice; just a pain getting started.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Allstate

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