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Helpful (1)

Overworked and underpaid, but stable.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior QA Analyst in Northbrook, IL
Current Employee - Senior QA Analyst in Northbrook, IL

I have been working at Allstate full-time (More than a year)

Doesn't Recommend
Positive Outlook
Disapproves of CEO
Doesn't Recommend
Positive Outlook
Disapproves of CEO

Pros

- Great work/life balance if you manage your work. At times this means you go home and continue working remotely. (dont let your work manage you)
- PTO is generous
- Looks great on the resume, good place to start your career and get experience with a recognisable company.
- Exposure to senior leaders through Employee Resource Groups, if you know how to network, you can make great connections.
- Depending on the manager, you control your own hours and can determine when you work from home or not.

Cons

Although the company in general is very flexible. Your work from home schedule and when you take PTO depend largely on your manager and potentially, your "leads".

FYI: Many "leads" don't know the first thing about leadership. Instead of discussing issues with you, they'll go complain to your manager. You've been warned.

There are mix generations at Allstate, this can create tension. Some older folks are not used to the younger folks. If you are not at your desk, suddenly it is assumed that you are socializing and not doing your job. Eventhough, you may have walked over to someone else's desk to actually work on something....imagine that.

Allstate encourages you to get involved in Employee Resource Groups and get mentorship from senior leaders. But yet, some managers are NOT supportive of this. So if you do get involved, you may end up with a bad performance review. (Sad, really)

It is extremely difficult to get promoted and pay is low compared to other companies in the same industry.

Performance reviews are done once per year. IF you get a pay raise, don't expect more than 2%, if you are lucky. This is troubling considering that the cost of living in the Chicago area is high. They pay is very, very low for the cost of living and taxes. So dont expect to live well with their pay.

Finally - be prepared to work long hours. I myself have worked up to 2am. ridiculously long hours, if your work isn't done. You get criticized and get bad performance reviews.

Advice to Management

- Increase compensation, your IT staff is the blood of the company. Without the software applications we support, the company can't make a dime. We won't stick around for long without the fair pay for the amount of hours we put in.

- If you encourage workers to get involved in employee resource groups and get mentorship from senior leaders. Please don't complain that we are not at our desks and then give us bad performance reviews. It makes the leadership look incompetent and its quite sad that you would encourage us to do something that you obviously do not support.

- Hire more staff, there is far too much work to be done and not enough time. We have lives and families outside of work.

Allstate Response

Mar 27, 2014Employment Team

This is excellent and thorough feedback. Thank you for taking the time to share your experience - we are listening and take your perspective seriously, especially as we work to make improvements to ... More

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  1. Had its ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Insurance Professional in Woodridge, IL
    Former Employee - Senior Customer Insurance Professional in Woodridge, IL

    I worked at Allstate full-time (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits were great, wonderful coworkers, pto bank good, worked with some wonderful people, had decent bonuses for a number of years up until the last couple of years before layoff.

    Cons

    Always trying to fix or change things that were not broken and delay in addressing the real issues, like the computer systems, changing job descriptions, putting caps on salary and not being informed until time for your raise, cutting jobs frequently. Home office employees seemed to be more favored than call center employees at times.

    Advice to Management

    Show sincere concern and loyalty to all your employees.

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Northbrook, IL
    Current Employee - Network Engineer in Northbrook, IL

    I have been working at Allstate full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    great people very laid back environment. Also work/life balance is the best I've seen

    Cons

    Management is not always receptive to new ideas. Our old senior team has been replaced with new outside people..best thing to happen to company..also advancement is impossible once you've exhausted promotion within your pay group...stuck until you either get promoted or decide to leave

    Advice to Management

    employees is what made Allstate..

There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

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