There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

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Helpful (2)

Great place to work before they became obsessed with the stock price and outsourced everthing but claims overseas

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Computer Operations Specialist in Irving, TX
Former Employee - Computer Operations Specialist in Irving, TX

I worked at Allstate full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

I enjoyed working at Allstate and would have never left if I was not outsourced out of my position. The people are great, and the technology was constantly evolving. Initially it was equally focused on the Customer, Stockholder, and Employee, and it was fun to work there, as there were frequent employee activities, rewards, and recognition. Regretably that changed to focus on just the Stockholder, and much of the fun dried up.

Cons

First came downsizing, and then offshore outsourcing, those who remained were double and triple tasked. Told their motivation to do a good job was to keep their jobs.

Advice to Management

The leadership from the Director level down is terrific, they listen, and care. Upper level management should be aware that if you value quality service for your customers, then you need employees that are invested in your success and not contracted outside the company overseas.

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  1. Working for Allstate agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Allstate Sales Representative in Fort Myers, FL
    Current Employee - Allstate Sales Representative in Fort Myers, FL

    I have been working at Allstate full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly office environment. Team work and constant training. Excellent experience gained in different areas.

    Cons

    Very customer service oriented which drives focus away from the main goal which is sales.


  2. Helpful (1)

    great office environment, they work with you in terms of scheduling and pto days.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Processing Specialist in Clarksburg, MD
    Current Employee - Claims Processing Specialist in Clarksburg, MD

    I have been working at Allstate full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible scheduling, 401k & pension

    Cons

    pay, and ability to transfer

    Advice to Management

    pay more & make it easier to transfer to other allstate offices.


There are newer employer reviews for Allstate
There are newer employer reviews for Allstate

See Most Recent

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