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There are newer employer reviews for Alorica

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Alorica has provided me an opportunity to learn and grow in my position.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Manager in Chino, CA
Current Employee - Team Manager in Chino, CA

I have been working at Alorica

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Team "family-like" environment
Developmental Opportunities
Career Advancement
Strong, Secure Company that is growing!
International eperience.

Cons

Hard work (but rewarding)
Constant pressure of clients
Perfoming to your highest level every day!
So every-changing and fast-paced

Advice to Management

Keep continuing to provide opportunities for employees' to grow, learn and develop. Keep employees in the loop as to how the company is performing and our ultimate goals.

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  1. Helpful (1)

    How to Feel disposable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Technical Support in Tulsa, OK
    Former Employee - Advanced Technical Support in Tulsa, OK

    I worked at Alorica full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There were a few good managers.

    Cons

    No real health insurance, only a limited benefit pay out. If you don't want to go into management there's little to know room for advancement, and they do very little to make employees feel valued. They have a mission statement, but the stuff about treating employees well is like something out of "The Prince." A few years back the upper management sent out a email on April first, that all the toilets were going to become pay toilets. It was a joke, but the sad thing is a lot of people thought it was real.

    Advice to Management

    Treat you employees with a little more respect. Stats aren't the be all and end all, when you focus on them too much you get distorted results because many people play the system.


  2. Helpful (1)

    Inconsistant and underappreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Clovis, CA
    Former Employee - Customer Service Representative in Clovis, CA

    I worked at Alorica full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hiring in a very high unemployment area. Slightly above min wage, hey, your not flippin burgers!

    Cons

    Inconsistancy of management, inconsistant appreciation, poor wages for performance, little to no chance for raise.

    Advice to Management

    If you want people to stay, let them know you appreciate what they do. Teach your team leads to follow the same rules and do not change policy on a whim without informing employees. Speak to employees like you would want to be spoken to. Management needs to work on their positioning skills for better outcome from employees.


There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

See Most Recent

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