There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

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Helpful (1)

Time consuming

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Agent in Fort Myers, FL
Former Employee - Agent in Fort Myers, FL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Alorica full-time (More than a year)

Pros

The pay is $10/h nice if you don't have kids or any responsibilities (bills). The employees all seem to be cool. Tv in both break rooms. Easy to advance but not worth the pay.

Cons

Management is unreliable. Pay needs to be increased for the amount of work you have to do. More shift flexibility would be nice.

Advice to Management

Ask employees for their opinions on how to make policies better for the members. Also, empathize with the employees a little more. Sometimes the TMS are a little robotic from all the pressure corporate pushes down on them.

Other Employee Reviews for Alorica

  1. Helpful (2)

    Dissatisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kennesaw, GA
    Former Employee - Anonymous Employee in Kennesaw, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Alorica full-time (More than a year)

    Pros

    Can't think of any pros for this employer.

    Cons

    The company has made acquisitions of other companies with no transition plan. It's difficult to know how/where you fit in and the importance of your role to the company's success. Benefis are very expensive, management is uncaring with an "it's my way or the highway" attitude. There are no incentives and communication is poor. Rewards are not given to the employees who really contribute and unqualified employees are promoted based on favoritism or relationships prior to joining the company. Senior leadership is totally disengaged from workforce.

    Advice to Management

    If you are going to conduct an employee survey, you should be prepared to act on the information provided. Eliminate some of the bullys in management and remember that your bread and butter comes from your low paid customer facing employees.


  2. horrible, sweatshop, unproffesional, incompetent managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in El Paso, TX
    Current Employee - Customer Service Representative in El Paso, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Alorica full-time (More than a year)

    Pros

    get a paycheck, thats all it is worth

    Cons

    horrible, sweatshop, unproffesional, incompetent managment

    Advice to Management

    get managment training


There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

See Most Recent

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