Alorica

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321 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

Time consuming

Agent (Former Employee) Fort Myers, FL

ProsThe pay is $10/h nice if you don't have kids or any responsibilities (bills). The employees all seem to be cool. Tv in both break rooms. Easy to advance but not worth the pay.

ConsManagement is unreliable. Pay needs to be increased for the amount of work you have to do. More shift flexibility would be nice.

Advice to Senior ManagementAsk employees for their opinions on how to make policies better for the members. Also, empathize with the employees a little more. Sometimes the TMS are a little robotic from all the pressure corporate pushes down on them.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Alorica is not for everyone.

    Customer Service Representative (Current Employee) Kennesaw, GA

    I have been working at Alorica full-time for more than a year


    Pros: The benefits are decent. There job is not very demanding once you get the hang of things. You basically just sit in a chair… Cons: Training is pretty intense. The information systems that are used are massive so there's a lot to learn at first. After the… Advice to Senior Management: No more pay cuts. The Alorica call center that I work at has consistently out performed other centers yet,… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Dissatisfied

    Anonymous Employee (Former Employee) Kennesaw, GA

    I worked at Alorica full-time for more than a year


    Pros: Can't think of any pros for this employer. Cons: The company has made acquisitions of other companies with no transition plan. It's difficult to know how/where you fit in and the importance of your… Advice to Senior Management: If you are going to conduct an employee survey, you should be prepared to act on the information provided. Eliminate… No, I would not recommend this company to a friend More
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