There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

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Great Company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Colorado Springs, CO
Former Employee - Customer Service Representative in Colorado Springs, CO
Recommends
Positive Outlook
Approves of CEO

I worked at Alorica full-time (More than a year)

Pros

Create great friendships with the other agents and managment

Cons

While we have low call volume, we are not allowed to read books

Advice to Management

Better communication with other supervisors. I enjoyed my position and the type of work we did. I love helping the employees with their needs. Supervisors always helped and supported our team.

Other Employee Reviews for Alorica

  1. Alorica "customer care rep"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - "Customer Care Representative " in Fresno, CA
    Former Employee - "Customer Care Representative " in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Alorica full-time (More than a year)

    Pros

    You are offered steady hours.

    Cons

    Most of management is unorganized and teams do not work as well as they should because the people that are in charge of them have absolutely no idea of how to manage their groups of people. Not only that but the pay grade for employees are lower than any other call center in California. Furthermore they say that it is a good place to build a career but after looking at the different job opportunities within the business I noticed that you will only get played 1 or 2 dollars more for a job with 3 times the responsibility.

    Advice to Management

    Far too much for me to write here. This is mainly for people thinking of diving into this trap of a business.


  2. Good company but some faults

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Topeka, KS
    Current Employee - Supervisor in Topeka, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alorica full-time

    Pros

    good people. stable income. steady work

    Cons

    changing bonus structure constantly. Goals are not clear.


There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

See Most Recent

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