There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

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Great Company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Colorado Springs, CO
Former Employee - Customer Service Representative in Colorado Springs, CO

I worked at Alorica full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Create great friendships with the other agents and managment

Cons

While we have low call volume, we are not allowed to read books

Advice to Management

Better communication with other supervisors. I enjoyed my position and the type of work we did. I love helping the employees with their needs. Supervisors always helped and supported our team.

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  1. Good company but some faults

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Topeka, KS
    Current Employee - Supervisor in Topeka, KS

    I have been working at Alorica full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people. stable income. steady work

    Cons

    changing bonus structure constantly. Goals are not clear.


  2. Helpful (1)

    No opportunity to make more money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in El Paso, TX
    Current Employee - Trainer in El Paso, TX

    I have been working at Alorica full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Opened 24/7
    Easy to get a job

    Cons

    No raises ever
    You're a number not an individual

    Advice to Management

    Increase pay based on inflation rates, most employees barely make it.


There are newer employer reviews for Alorica
There are newer employer reviews for Alorica

See Most Recent

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